Leasing Assistant

Pomeroy-Living; Rochester Hills (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary and comprehensive福利

Paid Time Off

Paid Holidays

Access up to 50% of earned pay DAILY

Company-paid Life insurance

Health insurance

Job summary

Pomeroy Living Corporation in Rochester Hills, MI is seeking a motivated Leasing Assistant to support the Leasing Director, drive occupancy growth, and manage admissions, referrals, and tours for prospective residents and families.

Strong organizational and communication skills, a customer-service mindset, and the ability to work a flexible schedule (including evenings and weekends) are essential. Proficiency with Microsoft Office and CRM tools is a plus.

Qualifications

• Strong organizational and communication skills, both written and verbal.
• Highly professional and dependable with a strong work ethic.
• Excellent customer service and interpersonal skills.
• Ability to work a flexible schedule, including evenings and weekends, to accommodate after-hours tours and events.
• Proficiency in Microsoft Office Suite. Experience with CRM software is a plus.

Responsibilities

• Admissions Process Support: Assist in managing the admissions process to ensure a smooth and positive experience for residents and their families.
• Referral Source Management: Maintain and develop relationships with referral sources, providing information and marketing materials as needed.
• Community Tours & Lead Management: Conduct engaging and informative tours of the community for prospective residents and their families.
• Assist the Leasing Director in the development and implementation of marketing strategies, public relations, advertising, and outreach programs.

Skills

Organizational skills

Communication skills

Customer service

Interpersonal skills

Flexible schedule

Strong work ethic

Tools

Microsoft Office Suite

CRM software

Job description

Support Occupancy Growth and Create Welcoming Experiences at Pomeroy Living!

Pomeroy Living Rochester Independent , is seeking a motivated and customer-focused Leasing Assistant to join our team. You will play a crucial role in supporting the Leasing Director in driving occupancy growth by managing the admissions process, cultivating referral sources, and providing exceptional tours to prospective residents and their families.

Responsibilities:

• Admissions Process Support:
  • Assist in managing the admissions process to ensure a smooth and positive experience for residents and their families.
  • Prepare and organize admission paperwork and documentation.
  • Assist with the resident move-in process, ensuring a seamless transition.
• Referral Source Management:
  • Maintain and develop relationships with referral sources, providing information and marketing materials as needed.
  • Assist in scheduling and coordinating presentations for referral sources.
  • Maintain accurate records of referral source interactions.
• Community Tours & Lead Management:
  • Conduct engaging and informative tours of the community for prospective residents and their families.
  • Answer inquiries about the community's services, amenities, and pricing.
  • Maintain and update the community's lead database with accurate and timely information.
  • Follow up with leads in a timely and professional manner.
• Assist the Leasing Director in the development and implementation of marketing strategies, public relations, advertising, and outreach programs.

Qualifications:

• Strong organizational and communication skills, both written and verbal.
• Highly professional and dependable with a strong work ethic.
• Excellent customer service and interpersonal skills.
• Ability to work a flexible schedule, including evenings and weekends, to accommodate after-hours tours and events.
• Proficiency in Microsoft Office Suite. Experience with CRM software is a plus.

#PM25

• Competitive salary and comprehensive benefits package.
• Paid Time Off - start accruing day one of orientation.
• Paid Holidays.
• Access up to 50% of your earned pay DAILY!
• Company-paid Life insurance for FT staff.
• Priority Health Medical, Delta Dental, and Vision Insurance.