Admissions Coordinator

Pomeroy Living; Rochester Hills (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Paid Time Off - start accruing day one

Paid Holidays

Access up to 50% of earned pay DAILY

Company-paid Life insurance for FT

Priority Health Medical, Delta Dental,

Vision Insurance

Job summary

Pomeroy Living Corporation in Rochester Hills, MI is seeking a dynamic Admissions Coordinator to welcome new residents to our skilled nursing community. You will help families by conducting facility tours, answering questions about services, amenities and pricing, and coordinating the admissions process.

The ideal candidate will have excellent communication, interpersonal and organizational skills, with relevant healthcare sales/marketing experience preferred.

Qualifications

• High School Diploma or equivalent required; preference for related associate degree.
• 3+ years experience in Health Care Sales/marketing or related field preferred.
• Experience in managed care/insurance preferred.
• Experience in customer service, sales, or marketing preferred.
• Knowledge of medical terminology.
• Excellent communication, interpersonal and presentation skills.

Responsibilities

• Conduct tours of the facility for prospective residents and their families.
• Answer inquiries about the facility's services, amenities, and pricing.
• Schedule and conduct resident assessments.
• Coordinate the admissions process, including completing necessary paperwork and obtaining required documentation.
• Maintain accurate and up-to-date resident records.
• Provide excellent customer service to all inquiries.

Skills

Communication skills

Interpersonal skills

Presentation skills

Organizational skills

Time management

Teamwork

Customer service passion

Education

High School Diploma or equivalent

Associate's Degree in Marketing/Business Administration or related field preferred

Job description

Pomeroy Living is seeking a dynamic and compassionate Admissions Coordinator to join our team. As the Admissions Coordinator, you will play a vital role in welcoming new residents to our community and contributing to the overall success of our skilled nursing facility.

Responsibilities:

• Conduct tours of the facility for prospective residents and their families.
• Answer inquiries about the facility's services, amenities, and pricing.
• Schedule and conduct resident assessments.
• Coordinate the admissions process, including completing necessary paperwork and obtaining required documentation.
• Maintain accurate and up-to-date resident records.
• Provide excellent customer service to all inquiries.

Qualifications:

• High School Diploma or equivalent required; Associate's Degree in Marketing, Business Administration, or a related field preferred.
• At least three (3) years experience in Health Care Sales/marketing/Insurance or commensurate education preferred. Experience in managed care/insurance preferred. Familiar with Medical Terminology.
• Experience in customer service, sales, or marketing preferred.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Passion for working with seniors and a commitment to providing exceptional customer service.

#PM25

• Competitive salary and comprehensive benefits package
• Paid Time Off - start accruing day one of orientation
• Paid Holidays
• Access up to 50% of your earned pay DAILY!
• Company-paid Life insurance for FT staff
• Priority Health Medical, Delta Dental, and Vision Insurance