Leasing and Property Manager - Queen Creek | Glendale

WMFHA; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

WorkBay is seeking a Leasing & Property Manager for Queen Creek and the surrounding Phoenix market to drive tenant acquisition, retention, and smooth property operations. You will also manage showings, leases, and onboarding processes, ensuring positive owner-tenant relationships and strong pipeline health.

The role emphasizes proactive tenant support, collaboration with the WorkBay office, and leveraging CRM tools to maintain a robust lead pipeline and successful lease outcomes.

Qualifications

• Strong interpersonal skills and customer-facing abilities.
• Proven time management and multi-tasking capabilities.
• Experience in business-to-business sales, account management, or outside sales is preferred.
• Bilingual Spanish and English is a plus but not required.
• CRM experience with HubSpot or Salesforce is beneficial.

Responsibilities

• Manage tenant and lead pipelines, including showings and post-showing follow-ups.
• Assist with lease signings and move-in/move-out processes.
• Support tenant onboarding (insurance, licensing, deposits, payments, photos).
• Maintain tenant relationships for retention and renewals.
• Support on-site property management activities and reporting.

Skills

Interpersonal skills

B2B sales

Time management

Phone etiquette

Customer service

Problem solving

Detail orientation

Tools

HubSpot

Salesforce

Job description

Queen Creek - Leasing & Property Manager - Base + Bonus

The Leasing & Property Manager will drive WorkBay success in their home market by: Leasing WorkBay properties to outstanding business tenants, assuring positive owner-tenant relationships, driving industry-leading tenant retention rates, and assisting with the management of WorkBay properties and assets.

About WorkBay

WorkBay is a premier provider of small industrial spaces dedicated to supporting entrepreneurs and small business owners. We offer flexible leasing options and a diverse range of unit sizes, making it easy for businesses of all kinds to find the right space and grow.

Business Development

• -Manage tenant showings and post-showing leads


• -Conduct in-person showings of properties with prospective tenants


• -Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline


• -Develop tenant leads through cold calling and competitor site visits

Lease Management

• -Bring leads to a successful close by signing tenants to WorkBay-approved leases


• -Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants


• -Facilitate the move-in and move-out of tenants (keys, etc.)


• -Assist with lease renewals and customer retention


• -Conduct move-out security deposit reviews of departing tenants


• -Assist with evictions as needed

Tenant Support and Retention

• -Maintain positive relationships with existing and prospective tenants.


• -Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)


• -Make daily visits to tenants - building and confirming tenant satisfaction and loyalty


• -Assist with additional key, signage, and other tenant requests


• -Assist with tenants' day-to-day issues

Property Management

• -Conduct site visits and inspections


• -Help manage properties by reporting tenant and property maintenance requests


• -Learn to operate our property management software (MRI)


• -Facilitate successful tenant support from the home office


• -Assist with rent collection

WorkBay Business and Brand Development

• -Be the WorkBay eyes and ears in your respective market


• -Assist with future property acquisitions via on-site visits, inquiries, and cold calls


• -Assist with any other responsibilities at WorkBay's discretion


• -Strive to exceed WorkBay and tenant expectations in all areas

Qualifications

• -Strong interpersonal skills


• -Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales


• -Real estate or property management experience is helpful but not required


• -Bilingual: Spanish and English speaking is a plus, but not required


• -Proven time management skills


• -Excellent phone etiquette and demonstrated customer service skills


• -Proactive approach to problem-solving with the ability to influence positive outcomes


• -Strong attention to detail; self-directed; and the ability to multitask


• -Experience with HubSpot or comparable CRM tools (Salesforce) to manage pipelines