Property Manager

Paielli Realty, Inc.; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Paielli Realty, Inc. is seeking an experienced Property Manager to oversee a portfolio of residential rental properties in Phoenix. You will manage daily operations, coordinate maintenance, and maintain strong relationships with owners and tenants.

The role requires solid property management experience, excellent communication, and the ability to work independently in a fast-paced environment. Strong organizational skills and attention to detail are essential.

Qualifications

• Arizona Real Estate License required or clearly active license.
• 2+ years of property management experience preferred.
• Experience managing residential or single-family rental properties preferred.
• Strong leasing, tenant relations, maintenance coordination, and property operations knowledge.
• Excellent written and verbal English communication skills.
• Able to work independently with minimal supervision and stay organized.

Responsibilities

• Manage daily operations of an assigned portfolio of residential properties.
• Serve as primary contact for property owners and tenants.
• Monitor property performance, occupancy, and tenant satisfaction.
• Coordinate property inspections and follow up on issues.
• Monitor lease expirations, renewals, move-ins, and move-outs.
• Maintain accurate property and tenant records in the system.

Skills

Property management

Tenant relations

Maintenance coordination

Operations management

English communication

Education

Arizona Real Estate License

Tools

Propertyware

Yardi

RealPage

LeadSimple

ShowMojo

Zillow

DocuSign

Google Workspace

Job description

Join our team and play a key role in managing properties, supporting residents, and ensuring smooth daily operations.

About the Role

We are seeking an experienced and highly organized Property Manager to oversee the day-to-day operations of a portfolio of residential rental properties. The Property Manager will be responsible for maintaining strong relationships with property owners, tenants, vendors, and team members while ensuring properties are well-maintained, occupied, and operating efficiently. The ideal candidate has strong property management experience, excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities

Property Management Operations

• Manage the daily operations of an assigned portfolio of residential properties.
• Serve as the primary point of contact for property owners and tenants.
• Monitor property performance, occupancy, and tenant satisfaction.
• Ensure properties are compliant with company policies, lease requirements, and applicable regulations.
• Coordinate property inspections and follow up on identified issues.
• Monitor lease expirations, renewals, move-ins, and move-outs.
• Maintain accurate property and tenant records.

Tenant Management

• Respond promptly and professionally to tenant inquiries and concerns.
• Handle maintenance requests and coordinate repairs with vendors.
• Follow up on tenant complaints, service requests, and property issues.
• Coordinate move-in and move-out processes.
• Assist with lease renewals and notices.
• Monitor delinquent accounts and follow established collection procedures.
• Coordinate eviction-related processes with the appropriate team members and legal providers.

Maintenance & Vendor Management

• Coordinate maintenance requests from tenants and property owners.
• Assign and communicate with approved vendors and contractors.
• Obtain estimates and coordinate repairs as needed.
• Follow up to ensure work is completed properly and within expected timelines.
• Review invoices and verify completed work before approval.
• Maintain professional relationships with vendors.

Owner Relations

• Provide regular updates to property owners regarding their properties.
• Communicate maintenance issues, tenant concerns, vacancies, and other important property matters.
• Respond to owner questions and requests in a timely manner.
• Help identify opportunities to improve property performance and reduce unnecessary expenses.
• Provide excellent customer service and maintain strong owner relationships.

Leasing & Vacancy Management

• Monitor vacant properties and ensure listings remain accurate and competitive.
• Coordinate property showings and applications.
• Work with the leasing team to reduce vacancy periods.
• Review applicant and leasing activity as needed.
• Coordinate approval, lease signing, and move-in procedures.

Administrative Responsibilities

• Maintain accurate records in property management software and company systems.
• Process and track work orders, inspections, leases, notices, and other documentation.
• Keep owner and tenant information updated.
• Follow company SOPs and internal processes.
• Complete daily and weekly reporting requirements.
• Communicate effectively with management and other departments.

Qualifications

• Arizona Real Estate License
• 2+ years of property management experience preferred.
• Experience managing residential or single-family rental properties preferred.
• Strong understanding of leasing, tenant relations, maintenance coordination, and property operations.
• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple properties and priorities simultaneously.
• Strong problem-solving and decision-making skills.
• High attention to detail.
• Ability to work independently with minimal supervision.
• Professional and customer-service-oriented attitude.
• Comfortable working with property management software, CRM systems, email, spreadsheets, and other online platforms.
• Must be available to work 9:00 AM–5:00 PM Phoenix Time.

Preferred Experience

Experience with platforms such as:

• Propertyware
• Yardi
• RealPage
• LeadSimple
• ShowMojo
• Zillow
• DocuSign
• Google Workspace
• Other property management and CRM platforms

What We’re Looking For

We are looking for someone who is:

• Reliable and accountable
• Highly organized
• Proactive rather than reactive
• A strong communicator
• Comfortable handling difficult tenant and owner situations
• Able to prioritize urgent issues
• Detail-oriented
• Customer-service focused
• Able to follow established processes and SOPs
• Comfortable taking ownership of tasks from start to finish

Key Performance Expectations

The successful candidate will be expected to:

• Respond to owners and tenants promptly.
• Keep maintenance requests moving toward resolution.
• Minimize unnecessary vacancies and delays.
• Maintain accurate records and documentation.
• Follow company procedures consistently.
• Provide excellent owner and tenant service.
• Identify problems before they become major issues.
• Communicate clearly with management and the internal team.