Leasing Agent - Houston, TX

GPI Investment; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay + commissions

Growth and advancement opportunities

Professional training and development

Luxury-focused work environment

Job summary

GPI Investment is seeking a Leasing Agent in Houston, TX to deliver a high-touch leasing experience for luxury communities. You will greet, tour, and close with pro-level service while maintaining excellent resident relations and brand reputation.

Ideal candidates have 1+ year in leasing or luxury customer service, strong communication, and a professional appearance. Weekend availability and CRM usage are expected, with base pay plus commissions in a dynamic, premium environment.

Qualifications

• Minimum 1 year in leasing, sales, hospitality, or luxury customer service.
• Strong sales skills with a customer-focused mindset.
• Excellent communication, presentation, and interpersonal skills.
• Professional appearance and demeanor.

Responsibilities

• Greet, engage, and tour prospective residents, showcasing luxury amenities and floor plans.
• Build relationships to convert leads into leases.
• Execute lease agreements accurately and in compliance with laws.
• Follow up with prospects via calls, emails, and CRM to maximize conversions.
• Maintain knowledge of pricing, availability, market trends, and competitors.
• Provide outstanding service to residents and assist with renewals.
• Process applications, screenings, and move-ins professionally.
• Collaborate with management and maintenance to ensure unit readiness.
• Keep leasing office and model units clean and welcoming.
• Participate in marketing activities and resident events.
• Encourage positive reviews and referrals.

Skills

Sales

Customer service

Communication

Multitasking

Presentation

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Position Summary

Leasing Agent is responsible for delivering an exceptional, high-touch leasing experience to prospective and current residents. This role serves as the first point of contact for the community and plays a critical role in driving occupancy, resident satisfaction, and brand reputation through professionalism, sales expertise, and superior customer service.

Key Responsibilities

• Greet, engage, and tour prospective residents, showcasing luxury amenities, floor plans, and community features
• Build strong relationships with prospects to convert leads into leases
• Execute lease agreements accurately and in compliance with Fair Housing laws and company policies
• Follow up with prospects through calls, emails, and CRM systems to maximize conversions
• Maintain expert knowledge of pricing, availability, market trends, and competitors
• Deliver exceptional customer service to current residents and assist with lease renewals
• Process applications, screenings, and move-ins efficiently and professionally
• Collaborate with the property management and maintenance teams to ensure readiness of units
• Maintain a clean, welcoming leasing office and model units at all times
• Participate in marketing initiatives, resident events, and outreach activities
• Collect and encourage positive online reviews and referrals

Qualifications

• High school diploma or equivalent (college coursework preferred)
• Minimum 1 year of leasing, sales, hospitality, or luxury customer service experience preferred
• Strong sales skills with a customer-focused mindset
• Excellent communication, presentation, and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask in a fast-paced environment
• Proficiency with leasing software, CRM systems, and Microsoft Office
• Knowledge of Fair Housing regulations required
• Availability to work weekends and flexible schedules as needed

What We Offer

• Competitive base pay plus commissions/bonuses
• Growth and advancement opportunities
• Professional training and development
• A dynamic, luxury-focused work environment