Leasing Agent

Avita Property Management LLC; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Housing discounts

Training and career growth opportunities

Job summary

Dormont Manufacturing Co is seeking a Leasing Agent to attract and lease units in Austin, Texas. This role requires excellent customer service skills and involves touring properties, processing applications, and ensuring compliance with Fair Housing regulations.

The ideal candidate will have a high school diploma, experience in leasing or customer service, and strong communication skills. A competitive wage, benefits package, and training opportunities are offered.

Qualifications

• Previous leasing, sales, customer service, or real estate experience preferred.
• Strong communication, interpersonal, and sales skills.
• Ability to work weekends and flexible hours as needed.

Responsibilities

• Greet prospective tenants and respond to leasing inquiries in person, by phone, email, and online platforms.
• Conduct property tours and present features, amenities, and benefits.
• Qualify prospects, explain leasing terms, and close leases.

Skills

Customer-focused mindset

Sales and negotiation abilities

Professional appearance and demeanor

Problem-solving and conflict resolution skills

Ability to multitask in a fast-paced environment

Education

High school diploma or equivalent

College coursework in business, real estate, or hospitality

Tools

Property management software

Microsoft Office

Job description

The Leasing Agent is responsible for attracting and leasing units to prospective residents while delivering excellent customer service. This role involves touring the property, explaining lease terms, processing applications, and supporting occupancy goals while ensuring compliance with company policies and Fair Housing regulations.

Job Summary

The Leasing Agent is responsible for leasing apartments or commercial units by attracting, touring, and converting prospective tenants into residents. This role serves as the primary point of contact for prospects and residents, providing excellent customer service while supporting occupancy and revenue goals.

Key Responsibilities

• Greet prospective tenants and respond to leasing inquiries in person, by phone, email, and online platforms
• Conduct property tours and present features, amenities, and benefits
• Qualify prospects, explain leasing terms, and close leases
• Process rental applications, run background and credit checks, and prepare lease documents
• Maintain accurate leasing records and update property management software
• Follow up with prospects to maximize occupancy rates
• Assist with move‑ins and move‑outs, including unit inspections and key distribution
• Handle resident questions, concerns, and service requests professionally
• Support marketing efforts such as online listings, signage, and community events
• Ensure the leasing office and model units are clean, organized, and welcoming
• Comply with Fair Housing laws and company policies at all times

Qualifications

• High school diploma or equivalent required; college coursework in business, real estate, or hospitality preferred
• Previous leasing, sales, customer service, or real estate experience preferred
• Strong communication, interpersonal, and sales skills
• Ability to work weekends and flexible hours as needed
• Proficiency with property management software and Microsoft Office (or similar systems)
• Detail-oriented with strong organizational skills

Skills & Competencies

• Customer-focused mindset
• Sales and negotiation abilities
• Professional appearance and demeanor
• Problem-solving and conflict resolution skills
• Ability to multitask in a fast-paced environment

Compensation & Benefits

• Competitive hourly wage and/or commission structure
• Benefits package may include health insurance, paid time off, and housing discounts
• Training and career growth opportunities

Work Environment

• Office-based with frequent interaction with residents and prospects
• May require walking the property and touring units