Leasing Agent - Affordable Housing (Bilingual English/Spanish Required)
Full-Time/Part-Time Full-Time
Description
Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team has created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 14,000 units across 13 states under management and more than 500 employees, Paths manages a suite of capabilities spanning the entire property life-cycle, including: development, construction, property management, maintenance, and security.
Summary/Objective
The Leasing Agent’s primary duties are to secure lease agreements from all qualified persons and properly market the property to achieve leasing and occupancy goals. The Leasing Agent is also very service-oriented and strives to make prospects and current residents feel welcome and comfortable in the community.
Classification
Non-exempt; overtime-eligible
Location
Orlando, FL 32810
Essential function/Responsibilities: duties include but are not limited to the following
Leasing
- Greets prospective residents, completes guest card information, establishes program eligibility, determines needs and preferences, conducts tours of the community and specific apartments while communicating features and benefits, and secures applications from qualified persons.
- Maintains a professional and friendly atmosphere in the leasing office and other areas where prospects and residents meet.
- Prepares and qualifies applications for approval based on property's rental criteria and program requirements.
- Meets individual and/or property monthly leasing goals.
- Performs final move-in inspections with Maintenanceprior to lease signing to ensure apartment readiness.
- Performs move-in inspections with new residents.
- Assists with special projects and reporting as needed.
Administrative
- Notifies prospective residents of application results.
- Establishes move-in date and time for approved applications.
- Completes all lease paperwork, including related addenda, and accepts rents and deposits.
- Organizes and files appropriate reports, leases, and paperwork.
- Prepares and completes move-in files.
- Answers incoming phone calls and handles each call accordingly.
- Assists with annual recertifications and related documentation in accordance with the property's applicable affordable housing program requirements.
- Conducts all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to affordable housing.
Requirements
- Previous experience working in affordable housing, including leasing, administrative support, resident services, or related property management responsibilities. Experience with LIHTC, Project-Based Section 8, or other income-restricted housing programs is preferred.
- Bilingual proficiency in English and Spanish required, including the ability to communicate effectively with prospective and current residents regarding leasing, applications, documentation, and general resident inquiries.
- Previous apartment leasing experience preferred.
- Experience with marketing, prospect follow-up, or related customer service activities preferred.
- Proficiency with MS Office Suite - Outlook, Word, and Excel.
- Yardi software knowledge preferred.
- Strong organizational, verbal, and written communication skills necessary.
- Must be able to work both independently and in a group setting.
- Must be able to multi-task and thrive in a fast-paced, constantly changing environment.
Pay Range
$15.00 - $17.25 per hour
Benefits
- Medical Insurance: 100% of medical benefits paid for employees only
- Voluntary dental and vision plan options
- Bonus Eligible
- 401(K) available plus company match
- Paid Time Off
- 12 Paid Company Holidays
- Commuter Benefits
- Voluntary short-term disability, long-term disability, life insurance, dependent coverage
- Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance
- Employee Referral Program
- Employee Assistance Program (EAP)
- Monthly Travel Allowance
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Leasing Agent
Number of Openings 1
Location Nassau Bay
This position is currently accepting applications.