Leasing Agent - Affordable Housing

Pratum; North Little Rock (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Leasing Agent to oversee compliance in residential multifamily communities. This role involves engaging with tenants, processing applications, and ensuring adherence to federal and state housing regulations. The ideal candidate will have a strong background in affordable housing compliance, excellent customer service skills, and the ability to manage multiple tasks efficiently. Join a dynamic team that values attention to detail and offers opportunities for personal development. If you are passionate about making a difference in the housing sector, this is the perfect opportunity for you.

Benefits

Medical, Dental & Vision

Paid Vacation & Holidays

Paid Personal/Sick Leave

Company Paid Life Insurance

Company Paid Short-Term and Long-Term Disability Insurance

Retirement Savings Plan with company match

Company outings and events

Qualifications

• 3+ years recertification experience preferred with certifications like COS or TCS.
• Must understand HUD and LIHTC program requirements.

Responsibilities

• Conduct on-site leasing and compliance reviews for affordable housing.
• Assist with tenant certifications and ensure compliance with regulations.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Attention to Detail

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Property Management Software

OneSite/Yardi

Job description

Leasing Agent

This position is responsible for providing on-site leasing and compliance for one or more residential multifamily apartment communities. We are seeking a dedicated and knowledgeable Affordable Housing Compliance Specialist to join our team. It is essential in ensuring compliance with federal, state, and local regulations related to low-income housing, including the Low-Income Housing Tax Credit (LIHTC) program and Project-Based Section 8 housing. The successful candidate will be responsible for conducting on-site leasing and compliance reviews, providing training, and ensuring that all properties meet the necessary standards for affordable housing. This is a fast-paced environment and attention to detail is a requirement for continued employment.

Essential Duties and Responsibilities:

1. Work closely with tenants and applicants to lease, certify, and recertify.
2. Leasing and processing applications following on-site client policies and procedures.
3. Assist with move-ins/move-outs.
4. Complete Annual and Interim recertifications, including:
1. Scheduling and administering resident interviews.
2. Coordinating on-site data collections and processing of resident information.
3. Scheduling resident recertification interviews.
4. Ensuring proper calculation of income, assets, rent levels, etc.
5. Coordinating apartment inspections for recertifications.
6. Maintaining resident files in accordance with company policy & regulatory agency policy.
5. Assisting office staff on other tasks, including collection of rents and social activities.
6. Rehabilitation, brand new lease-ups, and re-syndication processes.
7. Assisting management to prepare for state audits.
8. Additional tasks, duties, and responsibilities assigned as needed.

Requirements:

1. Impeccable customer service skills.
2. Strong verbal and written communication skills.
3. Must have a minimum of three (3) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required - Section 8 or Public Housing is acceptable.
4. Ability to multi-task within time constraints.
5. Excellent attention to detail and ability to work independently.
6. Proficient in Word, Excel, Outlook, Property Management Software, and Internet literate.
7. Full understanding of the requirements for HUD and LIHTC programs.
8. Prior LIHTC recertification experience is necessary.
9. Strong understanding of the HUD 4350, experience with the 236 program and their CPO.
10. Section 8 experience A MUST.
11. Tax Credit experience A MUST.
12. Public Housing experience A MUST.
13. Bilingual English/Spanish is desired.

Workplace Requirements:
Monday-through-Friday is the primary work schedule, but evenings and/or weekends may be required on a regular basis and may not be fully known in advance.

Education:
High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Professional Experience:
A minimum of three years of experience in residential property management and Lease Up.

Attendance/Travel Requirements:
No travel.

Computer skills:
Intermediate Computer/Microsoft Suites/Internet knowledge and working knowledge of Outlook, and OneSite/Yardi.

Physical Demands:
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs independently and 100 lbs. with assistance.

Learning & Development:
Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including:

• Medical, Dental & Vision.
• Paid Vacation & Holidays.
• Paid Personal/Sick Leave.
• Company Paid Life Insurance.
• Company Paid Short-Term and Long-Term Disability Insurance.
• Supplemental Life Insurance (self, spouse, child[ren]).
• Retirement Savings Plan with company match.
• Company outings and events.

This role is non-exempt and is eligible for overtime for all hours worked in excess of 40 per week. It has an anticipated hourly pay range of $19.00-$23.00 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This full-time position (30+ hours/week) is eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.