Leasing Agent

Lancaster Campus; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team dedicated to providing exceptional housing for college students! This role as a Leasing Agent offers a unique opportunity to engage with residents and ensure their satisfaction while managing property operations. You will play a crucial part in maintaining high occupancy levels, assisting with leasing processes, and fostering a positive community atmosphere. If you thrive in a fun, energetic environment and are passionate about customer service, this position could be your perfect fit. Embrace the chance to grow and make a difference in the lives of students while enjoying the camaraderie of a supportive team.

Qualifications

• Bachelor's degree or equivalent experience required.
• First Aid/CPR certification or willingness to obtain.

Responsibilities

• Assist with leasing and maintaining high occupancy levels.
• Investigate and respond to resident concerns in a timely manner.
• Prepare weekly performance reports and assist in marketing programs.

Skills

Customer Service

Communication Skills

Mathematical Ability

Problem Solving

Positive Attitude

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Entrata

Job description

Overview

Enthusiastic, outgoing leasing professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country, and our team is the reason for our success and ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, and thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Leasing Agent reports to the General Manager. This position is responsible for assisting with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition.

• Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses, and management of property availability.
• Assist with ensuring an accurate record of availability that is compatible with the lease renewal report.
• Approve, enter, and present all rental applications to the General Manager for execution.
• Manage property licenses and the renewal process by liaison with legal counsel and the City.
• Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to concerns/complaints from residents in a timely manner, ensuring accuracy and fostering good public relations; includes reporting to the General Manager.
• Assist in the preparation of weekly reports related to the property’s performance as required.
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
• Assist in the development and implementation of resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones as needed.
• General administrative duties such as filing and typing.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance is preferred.
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
• Computer skills and math ability.
• Accurate typing and record keeping.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is preferred.
• Accurate in numerical analysis and transfer of related data.
• Accurate in preparation of documents to ensure grammatical and legal correctness.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Demonstrate a positive, professional, and enthusiastic attitude at all times.
• Excellent customer service skills.
• Ability to communicate effectively and professionally while operating in a fast-paced environment.
• Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations.
• Ability to think rationally beyond a specific set of instructions.