Leased Housing Program Specialist

Community Teamwork Inc; Lowell (MA); On-site; USD 35,473 - 36,575; Full time

Benefits offered by this job

4 Weeks of Paid Time Off

Medical, Dental, and Vision Insurance

Tuition Reimbursement

401K employer contribution

Career Advancement Opportunities

Job summary

A community-focused nonprofit organization in Lowell, MA, is seeking a Housing Representative to assist housing program participants and manage a client caseload. You will provide vital information and support regarding program eligibility and requirements while ensuring compliance with regulations. Excellent organizational, interpersonal, and customer service skills are essential. This role offers benefits such as paid time off, health insurance, and retirement contributions, allowing you to make a difference in the community.

Qualifications

• Excellent organizational skills with the ability to manage ongoing projects concurrently.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to maintain confidentiality and work under pressure.

Responsibilities

• Provide information and assistance to leased housing program participants.
• Help screen client inquiries for eligibility and maintain documentation.
• Explain program requirements and procedures to clients and owners.

Skills

Excellent organizational skills

Strong interpersonal skills

Effective customer service skills

Proficiency in math

Familiarity with computers

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

A community-focused nonprofit organization in Lowell, MA, is seeking a Housing Representative to assist housing program participants and manage a client caseload. You will provide vital information and support regarding program eligibility and requirements while ensuring compliance with regulations. Excellent organizational, interpersonal, and customer service skills are essential. This role offers benefits such as paid time off, health insurance, and retirement contributions, allowing you to make a difference in the community.