Lease Up Property Manager

National Development/Cranshaw Construction; Belmont (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plans

401K with company match

Tuition reimbursement

Paid time off and holidays

Job summary

National Development is seeking a Lease Up Property Manager for a brand new apartment community in Belmont, MA. Lead sales, marketing and operations to achieve occupancy targets and guest satisfaction while overseeing budgets across the property team.

You will coach a high-performing team, deliver timely financial and operational reports to owners, and build strong relationships with residents, owners and vendors.

Qualifications

• 5+ years of experience in property management.
• Experience in managing a lease up.
• Experience in low and moderate income programs.
• Proven track record of building, developing and retaining high-performing teams.
• Proven ability to manage budgets and P&Ls.
• Experience with Revenue Management software (AIRM preferred).
• Proficiency with industry software (YARDI) and related apps.

Responsibilities

• Leading by example and modeling standards and culture.
• Inspiring the team to execute sales, marketing and operational activities to meet occupancy and retention goals.
• Managing the financial performance of the properties according to budgets.
• Coaching team members to understand their contribution to the big picture.
• Creating and delivering timely financial and operational reports to clients and ownership groups.
• Cultivating relationships with owners, residents, employees and vendors.
• Partnering with marketing to position the community as a destination for engaged living.
• Ensuring guest satisfaction and strong community reviews.
• Supporting training and professional development for team members.

Skills

Property management experience

Lease-up experience

Team leadership

Communication skills

Tools

YARDI

AIRM

Job description

Description

Lease Up Property Manager with National Development

The Opportunity:

National Development is looking for an experienced Property Manager for brand new, lease up apartment community located in Belmont, MA.

As a Lease Up Property Manager, your primary responsibilities include:

• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of National Development
• Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Managing the financial performance of the properties in accordance with the established budgets
• Effectively managing your time between the multiple assets to ensure oversight and appropriate staffing
• Effectively coaching all team members to understand how they contribute to the big picture
• Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
• Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
• Being an expert on the competitive marketplaces and effectively coaching the team to proficiency in differentiating the community and National Development from competition
• Partnering with the internal marketing group to develop strategies which position the community as a destination for people seeking engaged and enriched living experiences
• Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Supporting participation in training and educational opportunities

You Create Value by:

• Building a motivating environment that encourages your team to give their very best
• Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
• Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
• Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
• Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
• You play an active role in making certain the community is impeccable
• You roll up your sleeves and assist team members—no job is “below your pay grade”

What You Bring to Us:

• 5+ years of experience in property management
• Experience in managing a lease up
• Experience in low and moderate income programs
• A track record of success building, developing and retaining high-performing teams
• A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
• Experience managing a budget and/or P&L
• Experience with a Revenue Management software platform (AIRM preferred)
• Proficiency with industry software (YARDI), apps and computer programs
• Outstanding communication skills, both written and verbal

What We Bring You:

At National Development, we believe our greatest asset is our people. We are deeply committed to the health and wellbeing of our team and offer a comprehensive benefits package designed to help every employee thrive personally and professionally. Our benefits take into consideration everything from career development to family matters, health and wellness, and future planning:

• Comprehensive and affordable health, dental and vision plans
• Company paid life insurance
• Flexible Spending Plans (Medical & Dependent Care)
• Employee Assistance Program
• Company-matched 401K
• Tuition Reimbursement Program
• Robust paid time-off benefits with PTO, sick time and 13 paid holidays

National Development is proudly an Equal Opportunity Employer (EEO) and encourages all qualified candidates to apply. We do not discriminate against employees or prospective employees based on race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, age or military status.

All candidates who accept a conditional employment offer will undergo a background check, drug test, and public social media screening, in accordance with Massachusetts and federal law.