Lease & Resident Services Specialist

Liberty Military Housing; Patuxent Highland (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Platinum-Level Medical, Dental &Vision

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan with Company M

Education Reimbursement

Paid Time Off including holidays

Wellness Benefits

Bonus Incentives

Career Growth Opportunities

Life and AD&D Insurance

Job summary

Liberty Military Housing is hiring a Customer Service Representative to support a multi‑family residential community. You will handle phones, take service requests, assist with move‑ins, and ensure resident needs are met with exceptional service.

The role involves lease documents, data entry, and collaboration with maintenance and management teams. Qualifications include at least 6 months in property management or customer service, proficiency with MS Office, Yardi or Payscan, and a valid

Qualifications

• Proficiency in customer service and communication. Ability to multitask in a fast-paced environment.
• Must possess a positive and professional demeanor in all interactions.
• Valid driver’s license and ability to operate a vehicle or electric cart.

Responsibilities

• Answer phones and handle service requests from residents.
• Prepare lease documents for move‑in processes and enter data into systems.
• Respond to and manage resident complaints with staff coordination.

Skills

Customer service

Communication

Multitasking

Driver's license

Flexible schedule

Tools

Yardi

Payscan

Microsoft Office

Job description

Liberty Military Housing is hiring a Customer Service Representative to support a multi‑family residential community. You will handle phones, take service requests, assist with move‑ins, and ensure resident needs are met with exceptional service.

The role involves lease documents, data entry, and collaboration with maintenance and management teams. Qualifications include at least 6 months in property management or customer service, proficiency with MS Office, Yardi or Payscan, and a valid