Lease audit & Move-outs coordinator

Stratum; Wilsonville (OR); On-site; USD 42,000 - 66,000; Full time

Job summary

Stratum in Wilsonville, OR seeks a Lease Audit & Move-Outs Coordinator to join our on-site team. This full-time role audits lease agreements for accuracy and policy compliance and manages the move-out workflow, including inspections, documenting unit conditions, coordinating repairs, and calculating final charges.

You will maintain precise resident accounts, communicate clearly with residents and internal teams, and push process improvements to ensure a consistent, resident-focused experience in

Qualifications

• Strong administrative and organizational capabilities.
• Experience with property management, leasing processes, or real estate operations.
• Effective communication and customer service, with clear lease term explanations.

Responsibilities

• Review and audit lease agreements for accuracy and policy compliance.
• Manage the move-out process: schedule inspections, document unit conditions, coordinate repairs.
• Calculate final account balances or charges and ensure resident records are accurate.
• Maintain detailed records in property management systems and communicate with residents and teams.
• Identify process gaps and support continuous improvement of lease and move-out workflows.

Skills

Administrative skills

Communication skills

Attention to detail

Analytical thinking

Education

Business, Real Estate or related field degree (beneficial)

Tools

Property management systems

Office software

Job description

Company Description Stratum delivers innovative property management solutions designed to create exceptional living and working environments. Inspired by the concept of “stratum” as a foundation for growth and stability, the company focuses on resident-centered service and community empowerment. Team members are supported in an engaging, dynamic workplace grounded in integrity and excellence. Stratum aims to redefine property management by building thriving communities where residents feel at home and employees find meaningful purpose. The organization prioritizes innovation, connection, and opportunity in the spaces it manages.

Role Description The Lease Audit & Move-Outs Coordinator is a full-time, on-site role based in Wilsonville, OR. This role is responsible for reviewing and auditing lease agreements for accuracy, compliance with company policies, and alignment with resident records. The coordinator manages the move-out process, including scheduling inspections, documenting unit conditions, coordinating repairs, and calculating final account balances or charges. Daily tasks include maintaining detailed records in property management systems, communicating with residents and internal teams about lease terms and move-out procedures, and resolving discrepancies or issues efficiently. The position also supports continuous improvement of lease and move-out workflows by identifying process gaps, recommending updates, and ensuring a consistent, resident-focused experience.

Qualifications

• Strong administrative and organizational skills, including accuracy in document review, data entry, and record management.
• Experience with property management, leasing processes, or real estate operations, preferably in a residential or mixed-use environment.
• Effective communication and customer service skills, with the ability to explain lease terms, move-out procedures, and account details clearly and professionally.
• Basic financial and analytical skills, including understanding of charges, credits, and reconciliation of resident accounts.
• Proficiency with office software and property management systems; ability to learn new platforms and tools quickly.
• Ability to work on-site in Wilsonville, OR, collaborate with cross-functional teams, and manage multiple deadlines in a fast-paced setting.
• High level of integrity, attention to detail, and commitment to fair, non-discriminatory practices in all resident interactions.
• Prior experience in multifamily or commercial property management and relevant coursework or a degree in business, real estate, or a related field is beneficial.