Workday Technology Coordinator

Signet Jewelers Limited; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Signet Jewelers Limited is seeking a Learning Technology Coordinator to manage the administration and day-to-day operations of their learning management system, Workday Learning. This role involves ensuring content, assignments, and learner records are accurately maintained.

The ideal candidate will have over 2 years of experience in Workday Learning administration, exceptional attention to detail, and strong customer service abilities. Responsibilities include managing learning operations and supporting learners and stakeholders effectively.

Qualifications

• 2+ years of experience in Workday Learning administration.
• Strong attention to detail and ability to manage multiple priorities.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Administer and maintain Workday Learn including course assignments and curricula.
• Provide day-to-day support to learners and stakeholders.
• Maintain accurate learning records and support data quality efforts.

Skills

Workday Learning administration

Attention to detail

Customer service

Communication skills

Problem-solving skills

Proficiency with Microsoft Office

Ability to learn new technologies

Job description

Position Overview

The Learning Technology Coordinator supports the administration, maintenance, and day‑to‑day operations of Signet Jewelers' learning management system, Workday Learning. Reporting to the Director of Learning and Development, the coordinator ensures learning content, assignments, curriculum, learner records, reporting, and learning programs are accurately maintained and delivered through Workday Learn and other learning technologies.

Key Responsibilities

• LMS Administration: Administer and maintain Workday Learn including course assignments, curricula, learning pathways, learner transcripts, and system configurations; ensure learning content, programs, and learning activities are accurately deployed, maintained, and updated within learning systems.
• Learning Operations & Learner Support: Provide day‑to‑day support to learners, managers, and stakeholders by responding to questions, resolving issues, and troubleshooting learning technology concerns; support the team in developing and maintaining learning administration procedures, documentation, and job aids.
• Reporting, Data Integrity & Continuous Improvement: Maintain accurate learning records and support data quality efforts to ensure the integrity of learning information and reporting; support the team in generating, analyzing, and distributing learning reports and dashboards that support compliance, operational needs, and business decision‑making; identify opportunities to improve learning processes, learner support, system utilization, and operational efficiency through reporting and feedback.

Qualifications

• 2+ years of experience in Workday Learning administration, including learning assignments, learner transcripts, reporting, and learning operations.
• Strong attention to detail and ability to manage multiple priorities while maintaining accuracy, quality, and data integrity.
• Strong customer service, communication, and problem‑solving skills with the ability to support learners and stakeholders across the organization.
• Proficiency with Microsoft Office applications and the ability to learn and navigate new technologies and systems quickly.