Learning Technologist: Teaching Tech Innovator

Georgia State University

Atlanta (GA)

On-site

USD 48,000 - 57,000

Full time

6 days ago
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Job summary

Georgia State University is seeking a Learning Technologist, Associate within the Learning Innovations team at the Dunwoody Campus to support instructors and students with technology-enabled teaching and learning.

The position focuses on one-on-one and helpdesk support, testing new learning technologies, and delivering professional training via webinars, workshops, or conferences while staying current with industry trends.

Qualifications

  • Earned bachelor’s degree in a relevant field or equivalent experience and strong communication skills.
  • Experience providing technical support in an educational setting is preferred.
  • Familiarity with learning management systems and digital courseware.
  • Proficiency with common office software and online collaboration tools.

Responsibilities

  • Respond to tickets and help requests from students and instructors in a timely manner.
  • Provide daily support to enhance technology-enabled teaching and learning.
  • Provide one-on-one support to instructors on technological and pedagogical practices related to learning technologies.
  • Employ problem solving skills to research solutions to tickets and help requests.
  • Review support materials for learning technologies for students and instructors.
  • Assist with testing new technology implementations.
  • Assist with documentation of learning technologies.
  • Provide feedback on the design and delivery of professional development and training opportunities that support teaching and learning.
  • Research and recommend new technologies and strategies.
  • Attend and present at professional conferences, webinars, and workshops.

Skills

Communication skills
Interpersonal skills
Technical troubleshooting
Ticketing systems
Adaptability to changing tech
Office software proficiency
HTML/CSS basics

Education

Bachelor's degree in Instructional Technology, Computer Science, Instructional Design or related field
Bachelor's degree and 1 year related experience preferred

Tools

Brightspace
Canvas
Kaltura
Zoom
Microsoft Teams
Adobe Creative Cloud
Turnitin
Ally/WCAG/ADA tools
Respondus
ServiceNow/Zendesk/Jira
HTML/CSS

Job description

Georgia State University is seeking a Learning Technologist, Associate within the Learning Innovations team at the Dunwoody Campus to support instructors and students with technology-enabled teaching and learning.

The position focuses on one-on-one and helpdesk support, testing new learning technologies, and delivering professional training via webinars, workshops, or conferences while staying current with industry trends.

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