Learning Tech Lead - Workday & AI for People

eBay; Salt Lake City (UT); Hybrid; USD 87,000 - 150,000; Full time

Job summary

eBay seeks a Sr. People Technology Analyst to shape the learning technology ecosystem, centered on Workday Learning and extended with external tools.

You’ll translate business needs into scalable tech solutions, partner with Talent Development, Talent Operations, IT, and other teams, and drive adoption across the organization. You will influence the roadmap for learning technology, implement AI-enabled capabilities, and develop reports and dashboards to inform decisions.

Qualifications

• Bachelor’s degree in HR, Information Systems, Business, or related field, or equivalent work experience.
• 3–5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience.
• 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning.
• Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay’s people technology ecosystem.

Responsibilities

• Act as a product-focused technology collaborator for eBay’s learning and development ecosystem, with Workday Learning as the central platform.
• Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility.
• Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions.
• Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures.
• Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging.
• Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience.
• Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development.
• Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements.
• Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making.
• Provide production support and issue resolution while identifying root causes and scalable improvements.
• Support change management, communications, training, and adoption for new learning technology capabilities.
• Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance.
• Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials.
• Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed.
• Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay’s People technology ecosystem.

Skills

HR technology

Learning technology

Workday Learning

AI in HR

Cross-functional

Analytical skills

Communication

Independent work

Education

Bachelor’s degree or equivalent

Tools

Workday

Campaigns

Audience Builder

Message Builder

Job description

eBay seeks a Sr. People Technology Analyst to shape the learning technology ecosystem, centered on Workday Learning and extended with external tools.

You’ll translate business needs into scalable tech solutions, partner with Talent Development, Talent Operations, IT, and other teams, and drive adoption across the organization. You will influence the roadmap for learning technology, implement AI-enabled capabilities, and develop reports and dashboards to inform decisions.