Learning Solutions Coordinator: LMS & Programs Lead

LyondellBasell Industries; Houston (TX); Hybrid; USD 52,000 - 70,000; Full time

Job summary

LyondellBasell Industries in Houston seeks a Learning Solutions Coordinator to manage LYB University LMS operations, learner support, and program administration. You will ensure accurate learner records, efficient training delivery, and timely communications across development initiatives.

You will collaborate with learning leaders, HR partners, vendors, and internal teams to support execution of learning and talent programs, manage registrations, and drive a positive learner experience.

Qualifications

• Bachelor's degree in HR, Business, Education, Communications, Information Systems, or a related discipline preferred.
• 1-3 years of experience in program coordination, learning administration, HR operations, customer support, or related roles.
• 1-3 years experience supporting LMS, HR tech platforms, or enterprise apps, SAP SuccessFactors experience preferred.
• Strong organizational and administrative skills with the ability to manage multiple priorities.
• Strong attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Demonstrated customer-service mindset and problem-solving skills.
• Ability to quickly learn new systems, tools, and processes

Responsibilities

• Administer and maintain LMS content, classes, curricula, certifications, learning paths, and learner records within the Learning Management System (LMS).
• Support employee and administrator access, learning assignments, enrollments, completions, attendance records, and transcript maintenance.
• Troubleshoot LMS-related issues and provide timely resolution or escalation of learner support requests.
• Generate standard and ad hoc reporting to support business, compliance, and audit requirements.
• Maintain data accuracy and integrity across learning systems and records.
• Coordinate program administration activities for leadership, professional development, and enterprise learning offerings.
• Manage participant registrations, communications, attendance tracking, program records, and completion processing.
• Serve as a primary resource for learner inquiries through the LYBUniversity inbox and other support channels.
• Partner with learning team members and stakeholders to ensure a positive and seamless learner experience.
• Support follow-up activities related to attendance, course completion, and learner participation.
• Administer learning assessments, certifications, digital badging, and development tools, including participant enrollment, tracking, reporting, and communications.
• Coordinate assessment logistics, report distribution, completion monitoring, and related documentation.
• Maintain accurate records and support budget tracking, reporting, and operational processes associated with assessment and certification programs.
• Prepare and distribute program communications, announcements, reminders, and participant updates.
• Compile learning participation, completion, and operational metrics to support reporting requirements and decision-making.
• Maintain documentation, process guides, and operational records to support consistency and compliance.
• Coordinate logistical activities for virtual and in-person learning events, including materials, supplies, facilities, and participant support.

Skills

LMS experience

SAP SuccessFactors

Organizational skills

Attention to detail

Communication skills

MS Office

Customer service mindset

Quick learner

Education

Bachelor's degree in HR/Business/Education/Communications/IS or related discipline

Tools

SAP SuccessFactors

Job description

LyondellBasell Industries in Houston seeks a Learning Solutions Coordinator to manage LYB University LMS operations, learner support, and program administration. You will ensure accurate learner records, efficient training delivery, and timely communications across development initiatives.

You will collaborate with learning leaders, HR partners, vendors, and internal teams to support execution of learning and talent programs, manage registrations, and drive a positive learner experience.