Coordinator, Learning Solutions

LyondellBasell; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

LyondellBasell is seeking a Coordinator, Learning Solutions in Houston, TX to support LYBUniversity and LMS administration. You’ll manage learning content, track participation, and coordinate programs across leaders, HR, and vendors.

The role emphasizes data accuracy, customer service, and the ability to handle multiple priorities while delivering a seamless learning experience across the enterprise. You will also generate reports, communicate with participants, and help optimize training

Qualifications

• Bachelor's degree preferred in related discipline.
• 1-3 years of experience in program coordination, learning administration, HR operations, customer support, or related administrative roles.
• 1-3 years experience supporting Learning Management Systems (LMS), HR technology platforms, or enterprise applications, with SAP SuccessFactors experience preferred.
• Strong organizational and administrative skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Demonstrated customer-service mindset and problem-solving skills.
• Ability to quickly learn new systems, tools, and processes

Responsibilities

• Administer and maintain LMS content, classes, curricula, certifications, learning paths, and learner records.
• Support employee and administrator access, learning assignments, enrollments, completions, attendance records, and transcript maintenance.
• Troubleshoot LMS-related issues and provide timely resolution or escalation of learner support requests.
• Generate standard and ad hoc reporting to support business, compliance, and audit requirements.
• Maintain data accuracy and integrity across learning systems and records.
• Coordinate program administration activities for leadership, professional development, and enterprise learning offerings.
• Manage participant registrations, communications, attendance tracking, program records, and completion processing.
• Serve as a primary resource for learner inquiries through the LYBUniversity inbox and other support channels.
• Partner with learning team members and stakeholders to ensure a positive and seamless learner experience.
• Support follow-up activities related to attendance, course completion, and learner participation.
• Administer learning assessments, certifications, digital badging, and development tools, including participant enrollment, tracking, reporting, and communications.
• Coordinate assessment logistics, report distribution, completion monitoring, and related documentation.
• Maintain accurate records and support budget tracking, reporting, and operational processes associated with assessment and certification programs.
• Prepare and distribute program communications, announcements, reminders, and participant updates.
• Compile learning participation, completion, and operational metrics to support reporting requirements and decision-making.
• Maintain documentation, process guides, and operational records to support consistency and compliance.
• Coordinate logistical activities for virtual and in-person learning events, including materials, supplies, facilities, and participant support.

Skills

Program coordination

Learning administration

HR operations

Customer support

Microsoft Excel

Education

Bachelor's degree in Human Resources, Business, Education, Communications, Information Systems, or a related discipline

Tools

LMS

SAP SuccessFactors

Job description

Coordinator, Learning Solutions

Location: Houston, TX, US, 77056

Req ID: 90964

Facility: Williams Tower -130

Department: Learning Solutions

Division: P&C, Legal and Corporate Affairs

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Come Join an Inclusive Team

The Learning Solutions Coordinator supports the daily operations that enable employee learning and development across LYB. This role serves as a key administrator for the LYBUniversity ecosystem, providing learning management system (LMS) support, learner assistance, program administration, assessment coordination, reporting, communications, and operational logistics.

The coordinator ensures learning records remain accurate, training programs are administered efficiently, participant communications are delivered on time, and employees receive a seamless experience when engaging with development opportunities. This position works closely with learning leaders, HR professionals, employees, vendors, and internal partners to support the successful execution of learning and talent programs.

This role is ideal for a highly organized, customer-focused individual who enjoys coordinating multiple activities, solving administrative issues, maintaining data accuracy, and supporting employees throughout their learning journey.

A Day in the Life

Learning Management System (LMS) Administration

• Administer and maintain learning content, classes, curricula, certifications, learning paths, and learner records within the Learning Management System (LMS).
• Support employee and administrator access, learning assignments, enrollments, completions, attendance records, and transcript maintenance.
• Troubleshoot LMS-related issues and provide timely resolution or escalation of learner support requests.
• Generate standard and ad hoc reporting to support business, compliance, and audit requirements.
• Maintain data accuracy and integrity across learning systems and records.

Program Administration & Learner Support

• Coordinate program administration activities for leadership, professional development, and enterprise learning offerings.
• Manage participant registrations, communications, attendance tracking, program records, and completion processing.
• Serve as a primary resource for learner inquiries through the LYBUniversity inbox and other support channels.
• Partner with learning team members and stakeholders to ensure a positive and seamless learner experience.
• Support follow-up activities related to attendance, course completion, and learner participation.

Assessment & Certification Administration

• Administer learning assessments, certifications, digital badging, and development tools, including participant enrollment, tracking, reporting, and communications.
• Coordinate assessment logistics, report distribution, completion monitoring, and related documentation.
• Maintain accurate records and support budget tracking, reporting, and operational processes associated with assessment and certification programs.

Communications, Reporting & Operational Support

• Prepare and distribute program communications, announcements, reminders, and participant updates.
• Compile learning participation, completion, and operational metrics to support reporting requirements and decision-making.
• Maintain documentation, process guides, and operational records to support consistency and compliance.
• Coordinate logistical activities for virtual and in-person learning events, including materials, supplies, facilities, and participant support.

You Bring This Value

• Bachelor's degree in Human Resources, Business, Education, Communications, Information Systems, or a related discipline preferred.
• 1-3 years of experience in program coordination, learning administration, HR operations, customer support, or related administrative roles.
• 1-3 years experience supporting Learning Management Systems (LMS), HR technology platforms, or enterprise applications, with SAP SuccessFactors experience preferred.
• Strong organizational and administrative skills with the ability to manage multiple priorities.
• Strong attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Demonstrated customer-service mindset and problem-solving skills.
• Ability to quickly learn new systems, tools, and processes

Preferred Qualifications

• Experience administering employee learning, leadership development, talent management, or professional development programs.
• Advanced proficiency in Microsoft Excel, including report creation, data validation, and analysis.
• Experience supporting assessments, certifications, digital badging programs, or employee feedback tools.
• Experience coordinating virtual and in-person training events, workshops, or cohort-based learning programs.
• Demonstrated ability to identify process improvement opportunities and support operational efficiency initiatives.

Competencies

Build Partnerships

Deliver Results

Drive Innovation

Grow Capabilities

Promote Inclusion

Motivational Fit

Technical Skills

Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell

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LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here.

LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB’s recruiting process, please email us at [e-mail].

Applicants must be at least 18 years old.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.