Learning Solutions Program Coordinator

LyondellBasell; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

LyondellBasell is seeking a Coordinator, Learning Solutions in Houston, TX to support LYBUniversity and LMS administration. You’ll manage learning content, track participation, and coordinate programs across leaders, HR, and vendors.

The role emphasizes data accuracy, customer service, and the ability to handle multiple priorities while delivering a seamless learning experience across the enterprise. You will also generate reports, communicate with participants, and help optimize training

Qualifications

• Bachelor's degree preferred in related discipline.
• 1-3 years of experience in program coordination, learning administration, HR operations, customer support, or related administrative roles.
• 1-3 years experience supporting Learning Management Systems (LMS), HR technology platforms, or enterprise applications, with SAP SuccessFactors experience preferred.
• Strong organizational and administrative skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Demonstrated customer-service mindset and problem-solving skills.
• Ability to quickly learn new systems, tools, and processes

Responsibilities

• Administer and maintain LMS content, classes, curricula, certifications, learning paths, and learner records.
• Support employee and administrator access, learning assignments, enrollments, completions, attendance records, and transcript maintenance.
• Troubleshoot LMS-related issues and provide timely resolution or escalation of learner support requests.
• Generate standard and ad hoc reporting to support business, compliance, and audit requirements.
• Maintain data accuracy and integrity across learning systems and records.
• Coordinate program administration activities for leadership, professional development, and enterprise learning offerings.
• Manage participant registrations, communications, attendance tracking, program records, and completion processing.
• Serve as a primary resource for learner inquiries through the LYBUniversity inbox and other support channels.
• Partner with learning team members and stakeholders to ensure a positive and seamless learner experience.
• Support follow-up activities related to attendance, course completion, and learner participation.
• Administer learning assessments, certifications, digital badging, and development tools, including participant enrollment, tracking, reporting, and communications.
• Coordinate assessment logistics, report distribution, completion monitoring, and related documentation.
• Maintain accurate records and support budget tracking, reporting, and operational processes associated with assessment and certification programs.
• Prepare and distribute program communications, announcements, reminders, and participant updates.
• Compile learning participation, completion, and operational metrics to support reporting requirements and decision-making.
• Maintain documentation, process guides, and operational records to support consistency and compliance.
• Coordinate logistical activities for virtual and in-person learning events, including materials, supplies, facilities, and participant support.

Skills

Program coordination

Learning administration

HR operations

Customer support

Microsoft Excel

Education

Bachelor's degree in Human Resources, Business, Education, Communications, Information Systems, or a related discipline

Tools

LMS

SAP SuccessFactors

Job description

LyondellBasell is seeking a Coordinator, Learning Solutions in Houston, TX to support LYBUniversity and LMS administration. You’ll manage learning content, track participation, and coordinate programs across leaders, HR, and vendors.

The role emphasizes data accuracy, customer service, and the ability to handle multiple priorities while delivering a seamless learning experience across the enterprise. You will also generate reports, communicate with participants, and help optimize training