Learning Solutions Architect

First Horizon Bank; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Mentor program

401(k) with match

Tuition reimbursement

Maternity and parental leave

Job summary

First Horizon Bank in Memphis seeks an Instructor/Facilitator/Instructional Designer to design and deliver impactful learning experiences for new credit analysts and portfolio managers. You will influence strategy, develop training plans, and support measurable performance improvements across the line of business.

In this role, you will collaborate with executive leaders, design job aids and courses, facilitate in-person or virtual sessions, and drive engagement through the LMS.

Qualifications

• Bachelor’s degree required (Human Resources, Business, Education, or related field).
• 2–4 years of progressive experience in talent development, organizational learning, or a related HR discipline.

Responsibilities

• Consult and collaborate with executive leaders to analyze how learning strategies support bottom-line results.
• Recommend best-fit learning solutions, including training plans and capability-building initiatives.
• Ensure alignment of learning solutions with strategy and culture.
• Manage role readiness and ongoing learning initiatives across assigned business units.
• Design, develop, and deliver learning experiences (e.g., job aids, facilitator/participant guides, presentations, in-person workshops, virtual instructor‑led training, online modules).
• Facilitate training sessions and present with professionalism.
• Drive learner engagement and ensure completion through the Learning Management System (LMS).
• Evaluate learning experiences leveraging the Kirkpatrick Model (Levels 1–4) to measure effectiveness and business impact.
• Serve as a visible advocate for FirstPower Culture across the organization.
• Partner with the Talent Center of Excellence to advance enterprise talent strategies.
• Exercise sound judgment in making job-related decisions, balancing enterprise standards with business needs.

Skills

Consulting

Facilitation

Learning technologies

LMS proficiency

Communication

Education

Bachelor's degree

Tools

LMS platforms

Job description

First Horizon Bank in Memphis seeks an Instructor/Facilitator/Instructional Designer to design and deliver impactful learning experiences for new credit analysts and portfolio managers. You will influence strategy, develop training plans, and support measurable performance improvements across the line of business.

In this role, you will collaborate with executive leaders, design job aids and courses, facilitate in-person or virtual sessions, and drive engagement through the LMS.