Learning Resource Center Support Specialist

SPOON RIVER COLLEGE; Town of Canton (NY); On-site; USD 35,000 - 42,000; Full time

Job summary

Spoon River College is seeking an Office Assistant in Academic Support at the Canton Campus. The role supports Learning Resource Center operations, handling circulation, tech and virtual services while protecting confidentiality of records.

Responsibilities include reception, clerical tasks, tutoring coordination, interlibrary loan, testing administration, and data entry across LRC systems. Strong organization and communication are essential.

Qualifications

• A high school diploma or high school equivalency credential is required.
• An associate degree from a regionally accredited institution is preferred.
• Experience with computers and software is required.
• Experience using Microsoft applications with high accuracy is required.
• Superior organizational, interpersonal, client service, and communication skills are required.
• One year of related experience in a community college setting is preferred.
• Knowledge of interlibrary loan standards and OCLC guidelines is preferred.
• Ability to read and interpret documents, write routine correspondence, and speak before groups.

Responsibilities

• Perform reception duties and answer questions for students.
• Handle office management tasks, calendar, filing, and supplies.
• Oversee computer lab startup/shutdown and contact Help Desk as needed.
• Coordinate LRC online tracking software (TracCloud) and SAGE alerts.
• Coordinate peer and professional tutors, recruit and train tutors.
• Administer student testing, including accommodations and proctored exams.
• Present LRC services to student groups.
• Assist with library materials, cataloging, shelving, and inventories.
• Enter and maintain data in LRC systems; compile monthly statistics.
• Provide backup coverage for Canton Receptionist and assist laptop lending.

Skills

Computers & Software

Microsoft Office

Organizational skills

Interpersonal skills

Communication skills

Reading & Writing

Education

High school diploma or equivalency

Associate degree preferred

Tools

Interlibrary Loan software

OCLC guidelines

Job description

Spoon River College is seeking an Office Assistant in Academic Support at the Canton Campus. The role supports Learning Resource Center operations, handling circulation, tech and virtual services while protecting confidentiality of records.

Responsibilities include reception, clerical tasks, tutoring coordination, interlibrary loan, testing administration, and data entry across LRC systems. Strong organization and communication are essential.