Learning Commons Support Specialist

Cuyahoga Community College; Parma (OH); Hybrid; USD 23,000 - 32,000; Part time

Job summary

Cuyahoga Community College in Parma, OH seeks a Part-Time Support Staff to provide high-level support across Learning Commons, Testing Center, Tutoring Services, Library, Media Services, and TLC/OpenLab.

This role administers tests both on campus and off-site, schedules tutoring and proctoring, assists with library functions and OhioLINK orders, and supports user logon and equipment issues. A high school diploma and 3+ years in office/customer service are required.

Qualifications

• Minimum of a high school diploma or GED required.
• At least 3 years in an office setting performing customer service or desktop support.
• Strong communication and computer skills are essential.

Responsibilities

• Administers College tests on campus and off-site as needed.
• Schedules tutoring, testing, and proctoring appointments.
• Provides support for library circulation desk functions and OhioLINK orders.
• Maintains and supports Learning Commons processes, records, and equipment.
• Provides training workshops to students, faculty, and staff.

Skills

Keyboarding

Interpersonal skills

Customer service

Attention to detail

Multi-tasking

Sensitivity

Education

High school degree or GED

3 years office/customer service/desktop support

Tools

Microsoft Office

Job description

Cuyahoga Community College in Parma, OH seeks a Part-Time Support Staff to provide high-level support across Learning Commons, Testing Center, Tutoring Services, Library, Media Services, and TLC/OpenLab.

This role administers tests both on campus and off-site, schedules tutoring and proctoring, assists with library functions and OhioLINK orders, and supports user logon and equipment issues. A high school diploma and 3+ years in office/customer service are required.