Learning Programs Coordinator

ASCENDING; Glen Allen (VA); Hybrid; USD 42,000 - 62,000; Part time

Job summary

ASCENDING is seeking an organized Education & Training Coordinator to support planning, coordination, and delivery of learning programs and events in Glen Allen, VA. The role serves as the first contact for inquiries, providing customer service and technical assistance to internal teams and partners.

The ideal candidate will manage multiple priorities, coordinate virtual and in-person training, support event logistics, and maintain instructional resources while collaborating with leaders and

Qualifications

• High school diploma or equivalent required; associate degree or equivalent experience preferred.
• Experience coordinating learning programs, training activities, events, or administrative operations.
• Experience supporting leaders and collaborating with internal and external stakeholders.
• Experience using virtual meeting platforms such as Webex, Teams, or Zoom.
• Experience administering surveys or evaluations and preparing related reports.
• Proficiency with learning, event, or class-management systems including setup, agendas, and user support.
• Demonstrated event planning and coordination experience.
• Excellent customer service, interpersonal, and communication skills.
• Strong planning, organizational and time-management skills, with the ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite including Word, Outlook, Excel, PowerPoint, and SharePoint.

Responsibilities

• Serve as the primary contact for Education & Training inquiries.
• Provide responsive customer service and technical support to internal teams, partners, stakeholders, and consumers.
• Coordinate and support internal and external meetings, training sessions, learning programs, and events.
• Assist with event planning and logistics including scheduling, registration, materials, and follow-up.
• Use learning and event systems to set up classes, approve agendas, manage registrations, and provide user support.
• Support virtual training sessions using platforms such as Webex or similar tools.
• Create, update, and maintain training materials and resources.
• Administer training evaluations and compile reports as needed.
• Maintain awareness of organizational programs, resources, systems, and processes.
• Perform general administrative and office-management tasks for Education & Training.
• Assist with project tracking, coordination, and reporting for training and event initiatives.

Skills

Customer service

Communication

Organization & time management

Event planning

Microsoft Office

Virtual meeting platforms

Education

High school diploma or equivalent

Associate's degree or equivalent experience

Tools

Webex

Microsoft Teams

Zoom

SharePoint

Office 365

Job description

ASCENDING is seeking an organized Education & Training Coordinator to support planning, coordination, and delivery of learning programs and events in Glen Allen, VA. The role serves as the first contact for inquiries, providing customer service and technical assistance to internal teams and partners.

The ideal candidate will manage multiple priorities, coordinate virtual and in-person training, support event logistics, and maintain instructional resources while collaborating with leaders and