Learning Operations Specialist

Lincoln Property Company; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Job summary

Lincoln Property Company is seeking a Learning Operations Specialist to administer Dayforce LMS, optimize content, and drive engagement across the organization. This role supports onboarding, professional development, and compliance initiatives in Dallas, Nashville, and Charlotte.

You will manage curricula, map content to competencies, automate assignments, and generate analytics while collaborating with HR, learning partners, and business stakeholders.

Qualifications

• Bachelor's degree in HR, Education, Instructional Design, or related field; or equivalent combination of education and experience.
• 3–5 years of LMS administration and L&D operations experience.
• Experience importing data and managing third-party content libraries (e.g., Go1, LinkedIn Learning, Udemy) within an LMS.
• Experience with learning technologies such as Adobe Captivate or Scribe.
• Understanding of SCORM/AICC/xAPI file formats and data quality practices.
• Strong Microsoft Office skills and familiarity with reporting tools; Power BI is a plus.
• Excellent communication and ability to work with stakeholders and leadership.
• Ability to manage multiple projects with strong time management.

Responsibilities

• Administer and manage the Dayforce LMS, ensuring system integrity, performance, and user support.
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths.
• Create and assign learning curricula based on role, location, and business needs; automate assignments where appropriate.
• Curate, publish, and maintain engaging learning content using various learning technologies.
• Serve as primary contact for LMS issues, troubleshooting, and learner support.
• Collaborate with SMEs and stakeholders to manage content lifecycle and compliance.
• Generate and distribute learning reports and analytics as requested.
• Maintain learner records, certifications, and training completions; ensure regulatory standards are met.

Skills

LMS administration

Content management

Data accuracy

Stakeholder collaboration

Education

Bachelor's degree in HR, Education, Instructional Design, or related field

Tools

Go1

LinkedIn Learning

Udemy

Adobe Captivate

Scribe

Power BI

Job description

The Learning Operations Specialist is responsible for day‑to‑day administration, configuration, and optimization of the company’s Learning Management System (LMS) and its integrated third‑party content libraries. This role enhances the digital learning experience across the organization by managing content, system functionality, data accuracy, and user engagement. The position collaborates with learning partners, HR, and business stakeholders to support onboarding, professional development, and compliance initiatives. Locations: Dallas, Nashville, and Charlotte.

Essential Duties and Responsibilities

• Administer and manage the Dayforce LMS, ensuring system integrity, performance, and user support.
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library).
• Create and assign learning curricula based on role, location, and business needs; automate assignments where appropriate.
• Curate, publish, and maintain engaging learning content, using a variety of learning technologies and tools.
• Serve as the primary contact for LMS issues, troubleshooting, and technical support for learners.
• Liaison with learning vendors to support system upgrades, implementation of new features and functionalities, and issue resolutions.
• Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.
• Collaborate with subject matter experts (SMEs) and business stakeholders to manage learning content lifecycle, retiring outdated content and replacing content as necessary.
• Generate and distribute learning reports and analytics as requested by stakeholders.
• Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning‑related communication.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience.
• Minimum of 3‑5 years of similar experience, with strong focus on LMS administration and L&D operations.
• Experience importing data and managing third‑party content libraries (e.g., Go1, LinkedIn Learning, Udemy) within an LMS.
• Experience with learning technologies and tools, such as Adobe Captivate or Scribe.
• Understanding of instructional design principles and SCORM/AICC/xAPI file formats.
• Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.
• Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus.
• Ability to proactively identify process inefficiencies and implement scalable solutions.
• Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership.
• Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills.
• Self‑starter who is driven to stay current on learning technology and industry trends, and can thrive both independently and as part of a team.
• Analytical, organized, and detail oriented.

Equal Opportunity Employment

LPC is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

LPC provides reasonable accommodations in job application procedures for individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources.

Benefits

At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast‑paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off.

Job Offer Conditions

All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.