Learning Operations Specialist

Lpc; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Job summary

LPC is seeking a Learning Operations Specialist to optimize our Dayforce LMS, manage content libraries, and ensure data accuracy across the organization. You will collaborate with HR, learning partners, and business stakeholders to support onboarding, development, and compliance.

In this role, you will curate curricula, automate assignments by location, and generate analytics to guide learning strategies. Strong technical aptitude with Microsoft tools and Power BI is a plus; experience with

Qualifications

• Bachelor’s degree in HR, Education, Instructional Design, or related field or equivalent experience.
• Minimum of 3–5 years of LMS administration and L&D operations experience.
• Experience importing data and managing third‑party content libraries within an LMS.
• Familiarity with SCORM/AICC/xAPI formats and learning tech tools.

Responsibilities

• Administration of the Dayforce LMS ensuring integrity and support.
• Import and organize content and map to competency frameworks.
• Create and assign curricula by role, location, and business needs.
• Curate and publish engaging content using varied learning technologies.
• Act as primary LMS contact for issues and support.
• Collaborate with vendors on upgrades and new features.
• Maintain learner records, certifications, and compliance data.
• Generate learning reports and analytics for stakeholders.
• Manage centralized learning mailbox and communications.
• Perform additional duties as assigned.

Skills

LMS administration

L&D operations

Data accuracy

Stakeholder collaboration

Problem solving

Time management

Self-starter

Analytical thinking

Education

Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent

Tools

Go1

LinkedIn Learning

Udemy

Adobe Captivate

Scribe

Microsoft Office

Power BI

Job description

The Learning Operations Specialist is responsible for the day-to-day administration, configuration, and optimization of the company’s Learning Management System (LMS) and its integrated third-party content libraries. This individual plays a pivotal role in enhancing the digital learning experience across the organization by managing content, system functionality, data accuracy, and user engagement. The role involves close collaboration with organizational learning partners, HR, and other business stakeholders to support key initiatives such as onboarding, professional development, and compliance. Dallas, Nashville and Charlotte

Essential Duties and Responsibilities

• Administer and manage the Dayforce LMS, ensuring system integrity, performance, and user support.
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library).
• Create and assign learning curricula based on role, location, and business needs; automate assignments where appropriate.
• Curate, publish, and maintain engaging learning content, using a variety of learning technologies and tools.
• Serve as the primary contact for LMS issues, troubleshooting, and technical support for learners.
• Liaison with learning vendors to support system upgrades, implementation of new features and functionalities, and issue resolutions.
• Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.
• Collaborate with subject matter experts (SMEs) and business stakeholders to manage learning content lifecycle, retiring outdated content and replacing content as necessary.
• Generate and distribute learning reports and analytics as requested by stakeholders.
• Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning-related communication.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience.
• Minimum of 3-5 years of similar experience, with strong focus on LMS administration and L&D operations.
• Experience importing data and managing third-party content libraries (e.g., Go1, LinkedIn Learning, Udemy) within an LMS.
• Experience with learning technologies and tools, such as Adobe Captivate or Scribe.
• Understanding of instructional design principles and SCORM/AICC/xAPI file formats.
• Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.
• Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus.
• Ability to proactively identify process inefficiencies and implement scalable solutions.
• Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership.
• Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills.
• Self-starter who is driven to stay current on learning technology and industry trends, and can thrive both independently and as part of a team.
• Analytical, organized, and detail oriented.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employment

LPC is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

LPC provides reasonable accommodations in job application procedures for individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources.

Benefits

Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off.