Learning Operations Architect: LMS & Data

Lincoln Property Company; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

The Learning Operations Analyst at Lincoln Property Company will optimize the organization's learning ecosystem and support enterprise learning initiatives through system administration, data analysis, content management, and process improvement.

You will partner with HR and business stakeholders to ensure a seamless learner experience, leverage learning data to inform decisions, and identify opportunities to improve operational efficiency across the organization.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years of LMS administration and L&D operations experience.
• Experience with managing third-party learning content providers and libraries in an LMS.
• Experience with learning technologies such as Adobe Captivate or Scribe.
• Understanding of instructional design principles and SCORM/AICC/xAPI formats.
• Detail-oriented with strong data accuracy and reporting.
• Proficient with Microsoft Office and reporting tools; Power BI is a plus.
• Strong verbal and written communication and stakeholder collaboration.

Responsibilities

• Serve as the system owner for the Dayforce LMS, driving platform optimization, governance, and user experience enhancements.
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks.
• Identify opportunities to streamline learning operations through automation and standardization.
• Collaborate with vendors and internal stakeholders to evaluate and implement learning solutions.
• Maintain accurate learner records, certifications, and training completions; ensure compliance.
• Collaborate with SMEs and HR on content curation, deployment, and reporting needs.
• Analyze learning data to produce insights and reporting for workforce development and compliance.
• Manage the centralized learning mailbox and respond to inquiries professionally.
• Monitor emerging learning trends and propose innovations to improve engagement.

Skills

LMS administration

Data analysis

Content management

Process improvement

Power BI

Stakeholder collaboration

Attention to detail

Education

Bachelor’s degree in Human Resources, Education, Instructional Design, or related field

Tools

Dayforce LMS

Adobe Captivate

Scribe

Microsoft Office

Job description

The Learning Operations Analyst at Lincoln Property Company will optimize the organization's learning ecosystem and support enterprise learning initiatives through system administration, data analysis, content management, and process improvement.

You will partner with HR and business stakeholders to ensure a seamless learner experience, leverage learning data to inform decisions, and identify opportunities to improve operational efficiency across the organization.