Learning & Onboarding Architect

DIRECTIONS CREDIT UNION; Mansfield (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Directions Credit Union in Mansfield, OH, is seeking an Organizational Trainer to design and deliver learning experiences that move employees forward.

You will develop onboarding programs, product knowledge, and change management training, partnering with leaders to close skills gaps. This role emphasizes collaboration, continuous improvement, and building a culture of learning aligned to business goals.

Qualifications

• Progressive experience in teaching, training, learning and development, or a related field.

Responsibilities

• Design, coordinate, and facilitate training programs for new hires and existing employees.
• Develop engaging learning materials, workshops, and resources to support employee development.
• Train staff on Credit Union products, services, policies, procedures, and systems.
• Support organizational initiatives and change management efforts through effective employee education.
• Work closely with leaders and subject matter experts to identify training needs and learning opportunities.
• Evaluate training effectiveness and continuously improve training programs and delivery methods.
• Foster a culture of continuous learning, professional growth, and employee engagement.
• Build strong relationships across the organization to ensure training remains relevant, effective, and aligned with business goals.

Skills

Training design

Facilitation

Curriculum development

Learning & development

Education

Bachelor's degree or higher

Job description

Directions Credit Union in Mansfield, OH, is seeking an Organizational Trainer to design and deliver learning experiences that move employees forward.

You will develop onboarding programs, product knowledge, and change management training, partnering with leaders to close skills gaps. This role emphasizes collaboration, continuous improvement, and building a culture of learning aligned to business goals.