Learning Management System (LMS) and Credentialing Manager

Care Advantage Inc. Corporate; Richmond (VA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Care Advantage, Inc. is seeking a hybrid/remote Learning Management System (LMS) and Credentialing Manager to own Care Academy and ensure every RN, LPN, and CNA stays current on licenses, certifications, and training for client safety and care compliance.

You will act as the LMS administrator, manage enrollment and access, and partner with Clinical and HR teams to address training needs, licensure renewals, and credentialing tracking.

Qualifications

• LMS experience in healthcare or home care settings.
• Knowledge of credentialing, licensure renewal, and audits.
• Ability to collaborate with Clinical, HR, and operations teams.
• Strong attention to detail and documentation.

Responsibilities

• Own the Care Academy LMS platform and act as system administrator.
• Manage enrollment, access, and troubleshooting requests.
• Coordinate training with Clinical, HR, and VBC teams.
• Maintain license, certification, and training records for staff.
• Generate weekly completion reports for stakeholders.
• Support compliance and credentialing across states.

Skills

LMS Administration

Healthcare Credentials

Regulatory Compliance

Cross-functional Collaboration

Data Reporting

Tools

Care Academy

Job description

Full-Time - Hybrid / Remote

Are you passionate about keeping clinical teams trained, credentialed, and compliant? Care Advantage, Inc. is hiring a hybrid / remote Learning Management System (LMS) and Credentialing Manager to own our learning management platform (Care Academy) and ensure every RN, LPN, and CNA on our team stays current on the licenses, certifications, and training that keep our clients safe and our care compliant.

About Care Advantage

Care Advantage is a home care company that specializes in one-on-one quality personal care and companionship in the home, hospital, nursing home or rehabilitation center. We tailor make care plans that work for our clients, whether transitioning from the hospital to home or companionship for a few hours a day. Our staff is comprised of individuals who care about the patients we serve and the services we deliver. Care Advantage is here to give families and facilities peace of mind and to provide affordable nursing help with whatever is needed, whenever it is needed.

Founded in 1988 in Richmond, Virginia, Care Advantage has grown into a family of trusted home care brands - including Care Advantage, Capital City Nurses, Coastal, Silver Lining, and Youngs - serving communities across Virginia, North Carolina, Maryland, Delaware, South Carolina, and Washington, D.C. Our mission is simple: we exist to lift up every community we serve, to enable aging adults to live life to the fullest, and to empower our Care Team in their purpose-driven work.

Why You'll Love Working Here

Our I CARE values guide everything we do:

• Integrity – Doing the right thing, even when no one is watching.
• Compassion – Treating people with patience and dignity.
• Accountability – Owning our actions and outcomes.
• Respect – Honoring everyone's story, including clients, families, and each other.
• Excellence – Striving to be better every day.

What You'll Do

• Own the Care Academy platform relationship as our learning management system administrator.
• Serve as the single point of contact for enrollment, access, and system issues.
• Collaborate weekly with Clinical, HR, and VBC teams on training needs.
• Recommend and administer a ticketing system for course requests.
• Distribute weekly training completion reporting to stakeholders.
• Support compliance and credentialing needs, including licensure renewal and maintenance.
• Ensure team members - RNs, LPNs, and CNAs - maintain valid, active clinical licenses in the state(s) where they work.
• Track valid BLS certifications for all applicable team members.
• Manage in-service training completion and submit weekly completion data to payroll to support DOL-compliant payout.

What We're Looking For

• Prior experience with a learning management system (LMS), ideally in a healthcare or home care setting.
• Experience with clinical licensure, credentialing, or compliance tracking (RN, LPN, CNA credentials a strong plus).
• Comfort working cross-functionally with Clinical, HR, and VBC teams.
• Strong organizational skills, with the ability to manage recurring weekly and monthly reporting deadlines.
• Excellent attention to detail and follow-through on outstanding documentation.
• Comfortable working independently in a remote environment while staying closely connected to a distributed team.

Work Environment

This is a hybrid / remote, full-time position. Occasional extended hours may be required to meet weekly and monthly compliance deadlines. You should be comfortable with the physical demands of a typical remote desk role.

Location: 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23173, 23114, 23112, 23113, 23832, 23836