Human Resources Manager - Home Care

careadvantagecorporaterecruiting; Richmond (VA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Mission-driven culture

Impactful work

Opportunities for professional influence

Job summary

Care Advantage, Inc. is looking for a Human Resources Manager to serve as a strategic and operational leader, partnering with leadership and field teams. This hybrid/remote role will advocate for employees while ensuring compliance, optimizing HR systems, and strengthening workforce engagement.

Key responsibilities include managing employee relations, conducting workplace investigations, and supporting organizational growth initiatives.

The ideal candidate should have 5+ years of HR experience and a strong background in compliance and employee relations.

Qualifications

• 5+ years of progressive experience in HR as HRBP, Generalist, or Employee Relations.
• Strong understanding of employment laws and HR best practices.
• Experience with HRIS systems and data integrity.

Responsibilities

• Support employee relations and workforce engagement across regions.
• Conduct workplace investigations with objectivity.
• Ensure compliance with federal and state employment laws.

Skills

Employee relations

Workplace investigations

Compliance and audits

Interpersonal skills

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS systems (ADP preferred)

Job description

Hybrid / Remote - Required to be within 5-6 hours of Richmond VA

About Care Advantage

At Care Advantage, Inc., we provide personalized, one-on-one care that improves quality of life for individuals across homes, hospitals, and healthcare facilities. Our organization is built on a commitment to clinical excellence, operational efficiency, and compassionate service.

Our I.C.A.R.E. Values Define Everything We Do

• Integrity – We act with honesty and do what's right—even when it's difficult


• Compassion – We lead with empathy, understanding, and a people-first mindset


• Accountability – We own our actions and deliver results


• Respect – We honor every individual and foster inclusive environments


• Excellence – We continuously raise the standard in care and performance

These values aren't just words—they guide our leadership decisions, employee experience, and patient outcomes.

Position Overview

The Human Resources Manager serves as a strategic and operational leader, partnering closely with leadership and field teams to drive organizational effectiveness.

This role goes beyond traditional HR—you'll act as a trusted advisor, balancing employee advocacy with business needs while ensuring compliance, optimizing HR systems, and strengthening workforce engagement.

Key Responsibilities

Employee Relations & Workforce Engagement

• Serve as the primary escalation point for employee relations issues across assigned regions


• Conduct complex workplace investigations (harassment, policy violations, performance concerns) with objectivity and confidentiality


• Provide coaching to managers on performance management, disciplinary action, and employee development


• Lead root-cause analysis for turnover trends and implement targeted retention strategies


• Facilitate stay interviews, exit interviews, and employee feedback initiatives


• Promote a positive employee experience aligned with I.C.A.R.E. values

Compliance, Risk Management & Audits

• Ensure adherence to federal, state, and local employment laws (FLSA, EEOC, I-9, etc.)


• Conduct routine and audit-ready personnel file reviews to ensure compliance


• Oversee I-9 verification and audit processes, ensuring accuracy and timeliness


• Review and assess background checks for employment eligibility decisions


• Maintain and update:
  
  
  
  • Employee handbook
  
  
  • HR policies and procedures
  
  
  • Job descriptions
  
  
  
  


• Lead and support regulatory reporting and audit preparation

HR Systems, Data & Process Optimization

• Act as the HRIS expert (ADP preferred) supporting system optimization and troubleshooting


• Maintain data integrity, ensuring accuracy across employee records and reporting


• Analyze key HR metrics (turnover, retention, compliance trends) to guide decisions


• Identify opportunities to:
  
  
  
  • Automate manual processes
  
  
  • Improve workflow efficiency
  
  
  • Standardize HR operations across regions
  
  
  
  


• Maintain centralized documentation (SOPs, templates, HR forms)

Strategic HR & Business Partnership

• Partner with leadership teams to align HR strategy with business goals


• Provide insights and recommendations on:
  
  
  
  • Workforce planning
  
  
  • Organizational structure
  
  
  • Talent management
  
  
  
  


• Support growth initiatives, including M&A integration activities


• Act as a change agent, helping leaders manage organizational changes smoothly

Required Qualifications

• 5+ years of progressive experience in HR (HRBP, Generalist, or Employee Relations)


• Strong background in:
  
  
  
  • Employee relations
  
  
  • Workplace investigations
  
  
  • Compliance and audits
  
  
  
  


• Advanced knowledge of employment laws and HR best practices


• Hands‑on experience with HRIS systems (ADP strongly preferred)


• Bachelor's degree in Human Resources, Business Administration, or related field

Preferred Qualifications

• SHRM-CP or PHR certification


• Experience supporting multi‑site or healthcare environments


• Exposure to M&A or organizational change management


• Strong analytical and reporting experience

Competencies for Success

• Strong interpersonal and influencing skills across all levels


• Ability to handle sensitive and confidential information with discretion


• Strategic thinker with the ability to execute tactically


• High attention to detail and ability to manage multiple priorities


• Alignment with I.C.A.R.E. values in daily interactions and decision‑making

Remote Work Expectations

• High-speed, reliable internet for video conferencing and system access


• Quiet, distraction‑free workspace ensuring confidentiality


• Ability to remain highly responsive and collaborative in a remote environment

Travel Requirements

• Occasional travel to regional offices based on business needs

Why Join Care Advantage?

• Work for a mission‑driven healthcare organization making real impact


• Be part of a culture rooted in Integrity, Compassion, Accountability, Respect, and Excellence


• Opportunity to influence people strategy at a growing organization


• Meaningful work that directly affects employee experience and patient care

Location: 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23173, 23114, 23112, 23113, 23832, 23836