Learning Management System (LMS) Administrator

Pro Med Healthcare Services; Tampa (FL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Pro Med Healthcare Services is seeking an LMS Administrator to join the Organizational Development & Learning team in Tampa. You will drive curricula, learning paths, and experiences across clinical and non-clinical settings while owning the LMS experience.

The role focuses on integrating LearnUpon with Workday, ensuring high-quality user experiences, and collaborating with facilitators and subject matter experts.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience with LMS platforms and administration.
• Strong communication and analytical skills.

Responsibilities

• Serve as primary LMS administrator for the organization's LMS database.
• Manage content publishing, system issues, and proactive resolution.
• Coordinate cross-functional LMS projects and analyze requirements.
• Oversee organization-wide learning paths and regulatory compliance.
• Generate LMS reporting to maximize effectiveness and compliance.
• Design LMS solutions and partner with department leaders for course deployment.

Skills

LearnUpon

Workday

System Admin

Reporting

Communication

Analytical skills

MS Office

LMS Admin

Education

Bachelor's degree

Tools

LearnUpon

Workday

Job description

Position Overview:

This is a temporary, full-time contract position designed to provide coverage for a team member taking a leave of absence from October 31, 2026, through January 22, 2027. To ensure a smooth transition and thorough shadowing period, the target start date is October 5, 2026.

Schedule & Location:

• Schedule: Monday through Friday, 40 hours per week, 8:00 AM – 5:00 PM (with schedule flexibility).
• On-Call/Weekends: None.
• Location: Ideally reporting to the office located at 5414 Beaumont Center Boulevard, Tampa, FL 33634. However, there is flexibility to work out of surrounding regional offices/counties, and remote arrangements may be considered.

Job Summary:

We are seeking a detail-oriented and tech-savvy Learning Management System (LMS) Administrator to join our Organizational Development & Learning team. In this role, you will be instrumental in developing others through impactful curricula, learning paths, and learning experiences for colleagues across clinical and non-clinical settings. You will collaborate with facilitators and subject matter experts while taking full ownership of driving a seamless, high-quality user experience across our learning management system.

Job Responsibilities:

• Serve as the primary system administrator for the organization’s Learning Management System (LMS) database.
• Manage the technical administration, publishing of content, and the proactive research, resolution, and escalation of system issues.
• Coordinate cross‑functional LMS projects and analyze system requirements to support learning processes, group creation, and targeted assignments.
• Oversee organization‑wide employee learning paths to ensure unique learning needs and regulatory compliance requirements are met.
• Generate and support robust LMS reporting on training activities to maximize system effectiveness and streamline compliance and audit requirements.
• Design reliable LMS solutions for business processes, consult with department leaders, and provide best practices for leveraging the platform.
• Partner with department leaders to ensure the successful deployment of courseware and appropriate functionality for all stakeholders.
• Collaborate closely with the HRIS administrator and IT teams to integrate the LMS with existing systems and emerging technologies (including Workday integration).
• Establish and uphold standards for LMS construction, ensuring consistency, alignment with organizational design, and uniform language and style.
• Stay current on educational technology trends, platforms, and techniques to train team members and end‑users.
• Perform other duties as assigned.

Required Skills & Experience:

• Platform Expertise: Prior hands‑on administrative experience utilizing LearnUpon and Workday platforms is strongly preferred.
• Ability to read, analyze, and interpret system instructions, write clear reports, and draft business correspondence.
• Excellent communication skills to effectively present information and respond to questions from managers, staff, volunteers, vendors, and external partners.
• Ability to independently solve practical problems while collaborating effectively within a team.
• Superb troubleshooting skills, tenacious problem‑solving abilities, high attention to detail, and a rapid learning curve.
• Strong organizational skills with the ability to plan, prioritize, and coordinate multiple work assignments.
• High proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook).

Preferred Skills & Experience:

• Hands‑on experience utilizing an LMS to successfully implement training programs.
• Strong analytical background with proven experience using data to report results and influence decision‑making.

Education Requirements:

• Bachelor’s degree (B.A.) from a four‑year college or university; OR
• 1 to 2 years of related experience and/or training; OR
• An equivalent combination of education and experience.