Learning Management System Administrator
12-Month Contract
Remote – EST hours
SUMMARY
Our client, a global pharmaceutical company, has engaged GForce Life Sciences to provide a LMS Administrator III. This position will support the ongoing operation, administration, and optimization of the Learning Management Systems (LMS) to ensure training delivery, compliance, and data reporting align with organizational objectives.
RESPONSIBILITIES
- Develop and maintain standardized reporting tools and dashboards to monitor learning compliance, training effectiveness, and learner activity using Excel, Power BI, and Power Automate.
- Support the implementation, delivery, and maintenance of learning assets and instructional resources within the LMS.
- Manage user accounts, roles, permissions, structures, and organizational hierarchies in ComplianceWire LMS.
- Publish, archive, and update online, virtual, and blended learning courses, including assigning curricula and managing learning resources.
- Track course revisions, version control, and maintain historical documentation.
- Build and maintain assessments, evaluations, surveys, and other learning activities within the LMS.
- Provide Tier 1 technical support and escalates complex issues, coordinating with LMS vendors and third-party providers.
- Generate reports and dashboards for compliance, performance, and organizational insights, supporting audit and regulatory requirements.
- Serve as an internal consultant, analyzing training data to recommend process improvements and system enhancements.
MANDATORY REQUIREMENTS
- 4 to 7 years of experience as a ComplianceWire LMS Administrator.
- Proven expertise supporting regulated environments and compliance-driven training programs.
- Strong technical knowledge of ComplianceWire LMS administration, troubleshooting, user management, and system integrations.
- Advanced Microsoft Excel skills, including complex formulas, pivot tables, Power Query, data modeling, and reporting automation.
- Extensive experience with Microsoft Power BI, Power Automate, and workflow automation tools to design and optimize automated business processes.
- Demonstrated analytical and problem-solving skills with the ability to interpret training data and deliver actionable insights.
- Excellent communication skills, capable of translating technical data into clear, business-friendly language.
- Ability to manage multiple priorities in a fast-paced, dynamic environment with a solutions-oriented approach.
- Attention to detail, supporting quality, compliance, and audit-readiness initiatives.