Learning Management System Architect

TaskUs USA LLC; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

TaskUs is seeking a strategic and highly technical LMS Architect to own and evolve our enterprise learning technology ecosystem. You will be the primary technical authority for the Docebo platform and benchmark best practices across other LMSs.

Lead integrations with HRIS, Salesforce, SSO, and learning ecosystems, while designing scalable architectures and automation to drive governance and analytics across learning programs.

Qualifications

• 5+ years of experience in LMS architecture or learning systems engineering.
• Proven ability to configure and scale Docebo in an enterprise
• Hands-on experience with at least one other major LMS (e.g., Workday, Cornerstone)
• Proficiency with REST APIs, Webhooks, SSO, and e-learning standards (SCORM, xAPI)
• Ability to translate complex business requirements into system architecture.

Responsibilities

• Configure, scale, and optimize Docebo including Extended Enterprise and Learning Plans.
• Integrate Docebo with HRIS, Salesforce, and identity providers via APIs/webhooks.
• Build automated onboarding workflows and analytics dashboards for KPIs.
• Troubleshoot integrations and ensure content compliance with SCORM/xAPI.
• Collaborate with L&D and IT to translate needs into technical execution.

Skills

LMS architecture

Docebo configuration

REST APIs

SSO (SAML 2.0)

xAPI / SCORM

Data analytics

Tools

Docebo

Cornerstone

Workday Learning

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Salary Range

Salary Range: $60,000.00 - $90,000.00 per year.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Job Description

We are looking for a strategic and highly technical LMS Architect to own and evolve our enterprise learning technology ecosystem. This person will be the primary technical authority for our Docebo platform, while leveraging their background with other LMS platforms to benchmark best practices, manage complex integrations, and ensure a scalable architecture.

Key Responsibilities

• Docebo Strategy & Architecture: Configure, scale, and optimize Docebo (including Extended Enterprise, Automations, and Learning Plans). Enforce governance, domain structures, and user permissions.


• Integrations & Ecosystem: Connect Docebo with core systems (HRIS, Salesforce, SSO/Identity Providers) using APIs and webhooks. Use experience from other LMS platforms (Cornerstone, Workday Learning, etc.) to guide ecosystem improvements.


• Automation & Analytics: Build automated workflows for onboarding, audience rules, and compliance tracking. Design dashboards to report on learning metrics and KPIs.


• Technical Troubleshooting: Ensure content compliance with modern standards (SCORM 1.2/2004, xAPI) and act as the top-tier escalation point for complex integration or API issues.


• Roadmap & Partnering: Collaborate with L&D leaders and IT to translate business needs into technical execution and manage the vendor relationship with Docebo.

Core Qualifications

• 5+ years of experience in LMS architecture, enterprise administration, or learning systems engineering.


• Proven track record of technically configuring and scaling Docebo in an enterprise environment.


• Hands‑on technical experience with at least one other major enterprise LMS (e.g., Workday Learning, Cornerstone, Absorb, Canvas).


• Proficiency with REST APIs, Webhooks, SSO (SAML 2.0, OAuth), and e-learning standards (SCORM, xAPI, cMI5).


• Ability to build automated governance models and translate complex business requirements into system architecture.

Nice‑to‑Haves

• Official Docebo certifications.


• Direct experience executing LMS migrations (to or from Docebo).


• Experience with Extended Enterprise (multi‑tenant, customer/partner‑facing portals).


• Data/analytics skills (SQL, Power BI, Tableau).

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

Additional Information

We invite you to explore all TaskUs career opportunities. At TaskUs, we put our frontline first, period. We have state‑of‑the‑art workspaces, top‑notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let’s change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process.