Learning & Leadership Development Specialist

[2002 Corporate] Golden Entertainment LLC; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Golden Entertainment LLC is seeking a Learning Development Specialist to support the daily operations of the Human Resources department by delivering effective new hire orientations, leadership training, and professional development programs.

You help reinforce company culture, improve team member performance, and support operational excellence by facilitating meaningful and engaging learning experiences for both team members and leaders.

Qualifications

• 4 years of Training and Development experience in gaming or hospitality.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Skilled in presenting training content to individuals and groups effectively.
• Demonstrated understanding of leadership development, program planning, and performance evaluation.
• Ability to access and input information using a moderately complex computer system.
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Facilitate in-person training classes aligned with learning objectives and approved curriculum
• Assist in the development and implementation of onboarding, leadership, and operational training programs
• Create training materials and internal communications to support team member development and Human Resources initiatives
• Maintain training records and documentation; track internal and external training completions
• Evaluate training effectiveness through testing, feedback, and reporting
• Partner with HR team members and department leaders to ensure consistent delivery of training aligned with company standards
• Contribute to internal communications and HR-related events as needed
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Skills

Training & Development

Communication skills

Teamwork

Leadership development

Presentation delivery

Program planning

Performance evaluation

Microsoft Office skills

Microsoft Teams collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

Microsoft Teams

Job description

Golden Entertainment LLC is seeking a Learning Development Specialist to support the daily operations of the Human Resources department by delivering effective new hire orientations, leadership training, and professional development programs.

You help reinforce company culture, improve team member performance, and support operational excellence by facilitating meaningful and engaging learning experiences for both team members and leaders.