Learning & Leadership Development Manager

Northwest Human Services, Inc; Salem (OR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare insurance plans: Medical,  

Group Life: Short-Term & Long-Term 100

403(b) retirement plan with employer 2

Flex Spending Account

PTO 10 hours/month for FT positions

Paid holidays and floating holidays

Continuing Education & Training

Employee Healthy Living Program – Gym

Job summary

Northwest Human Services is seeking a Learning & Development Manager to lead onboarding, leadership development, training, engagement, wellness, and culture initiatives across the organization. You will collaborate with leaders to identify needs, design meaningful learning opportunities, and ensure regulatory readiness and accurate training records.

You will support managers, facilitate orientation, coordinate LMS activities, and help build a culture where employees feel valued and connected to

Qualifications

• Bachelor's degree in HR, organizational development, education, business, healthcare administration, psychology, communications, or related field; equivalent experience may be considered.
• Five+ years of related experience in learning and development, HR, organizational development, training, or employee engagement.
• Experience designing and facilitating adult learning, leadership development, onboarding, or organizational training.
• Strong communication, facilitation, organization, project management, and relationship-building skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Proficiency with Microsoft 365 and experience with learning, HRIS, or related technology.

Responsibilities

• Develop and coordinate organization-wide learning and development programs.
• Assess training needs and create annual and quarterly training plans.
• Design engaging training, resources, and learning opportunities for employees and leaders.
• Facilitate new employee orientation and support onboarding.
• Coordinate LMS activities, training assignments, completion tracking, and reporting.
• Design and facilitate leadership development programs.
• Support managers and supervisors with communication, coaching, accountability, conflict management, performance management, and change leadership.
• Help create career development, mentorship, and growth opportunities.
• Partner with leaders to identify skill gaps and employee development needs.
• Coordinate employee wellness, recognition, engagement, and culture-building programs.
• Support engagement surveys, pulse checks, stay interviews, and employee events.
• Use employee feedback and data to identify opportunities to improve the employee experience.
• Help foster a workplace where employees feel valued, supported, and connected.
• Partner with Compliance, Quality, clinical, operational, and HR leaders to support required training and regulatory readiness.
• Maintain accurate training records and support audit and accreditation needs.
• Serve as a backup for initial employee relations intakes when needed, with documentation and escalation.

Skills

Communication

Facilitation

Organization

Project management

Relationship-building

Confidentiality

Education

Bachelor's degree in HR/Organizational Development/Healthcare Administration/Business

Tools

Microsoft 365

HRIS

Learning Management System

Job description

Northwest Human Services is seeking a Learning & Development Manager to lead onboarding, leadership development, training, engagement, wellness, and culture initiatives across the organization. You will collaborate with leaders to identify needs, design meaningful learning opportunities, and ensure regulatory readiness and accurate training records.

You will support managers, facilitate orientation, coordinate LMS activities, and help build a culture where employees feel valued and connected to