Learning Experience Architect: Operational Training & Coaching

AMH; Las Vegas (NV); On-site; USD 57,000 - 71,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company matching

Tuition reimbursement

9 paid holidays

PTO accrual

Job summary

AMH in Las Vegas seeks a Learning Program Facilitator to deliver and reinforce training across operational and corporate teams, including onboarding, upskilling, and simulations. The role collaborates with leaders to curate content, align with business needs, and ensure consistent skill transfer.

Requires extensive in-person and virtual facilitation experience and Workday LMS proficiency. The position emphasizes coaching leaders, managing training logistics, and maintaining data accuracy in

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Organizational Development, Learning and Development, Education, Human Resources, or related field preferred; equivalent professional experience considered.
• Minimum 4 years of experience facilitating training programs, including both in-person and virtual environments; experience in single-family or multi-family rental operations preferred.
• Minimum 3 years of experience facilitating onboarding, role-based, technical, or leadership programs.
• Experience curating and organizing learning content and collaborating with instructional design teams.

Responsibilities

• Deliver training including onboarding, upskilling, systems, role-based competencies, customer experience standards, and compliance—through in-person and virtual sessions.
• Manage logistics for training sessions, including scheduling, attendance tracking, and coordination with functional leaders.
• Support course administration in the LMS platform (e.g., Workday), including attendance, grading, and assessment tracking.
• Ensure data accuracy and compliance, escalating issues as needed.
• Facilitate simulations, coaching, and skills practice sessions to reinforce learning and observe application.
• Provide actionable feedback to participants and share insights with functional leaders for continued adoption and reinforcement.
• Curate content and resources to support program delivery.
• Collaborate cross-functionally to ensure accuracy of materials and alignment of programs with business needs, learning objectives, and company standards.
• Assist in delivering and co-facilitating train-the-trainer sessions alongside lead facilitators and department leadership, functional leaders, and subject matter experts (SMEs).
• Support internal facilitators to ensure consistent delivery of established programs.
• Coach front-line and mid-level managers on reinforcing training programs at the local level, strengthening accountability for skill transfer and consistent application.

Skills

Facilitation

Coaching

Content curation

Learning data analysis

Communication

Training delivery

Cross-functional collaboration

EDU background

Education

Bachelor’s degree in Organizational Development

Tools

Workday LMS

Microsoft Office

Canva / Adobe CC

Job description

AMH in Las Vegas seeks a Learning Program Facilitator to deliver and reinforce training across operational and corporate teams, including onboarding, upskilling, and simulations. The role collaborates with leaders to curate content, align with business needs, and ensure consistent skill transfer.

Requires extensive in-person and virtual facilitation experience and Workday LMS proficiency. The position emphasizes coaching leaders, managing training logistics, and maintaining data accuracy in