Operations Training & Onboarding Specialist

University of North Texas at Dallas; Dallas (TX); Presencial; USD 57.000 - 71.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Tuition reimbursement

Paid holidays

PTO accrual

Descripción de la vacante

AMH is seeking a Learning Program Facilitator to deliver and reinforce training across residential property management operations and corporate teams. You will facilitate sessions in-person and virtually, manage LMS activities, and ensure materials align with business needs and standards.

Responsibilities include onboarding, coaching, and collaborating with leaders to achieve consistent skill transfer and program adoption. A bachelor’s degree or equivalent experience is preferred.

Formación

• Requires a bachelor’s degree or equivalent experience in a related field.
• Minimum 4 years of experience facilitating training (in-person and virtual).
• Experience curating learning content and collaborating with instructional design teams.

Responsabilidades

• Deliver onboarding, upskilling, systems training, and customer experience standards in-person and virtually.
• Facilitate simulations and coaching sessions, provide actionable feedback to learners.
• Curate content and align programs with business needs and company standards.
• Assist in train-the-trainer delivery and coach local managers on reinforcement of programs.

Conocimientos

Facilitation

Coaching

Learning analytics

Communication

Project management

Educación

Bachelor’s degree in Organizational Development, Learning and Development, Education, Human Resources, or related field

Equivalent professional experience

Herramientas

Workday LMS

Office 365

Canva

Adobe Creative Cloud

Descripción del empleo

AMH is seeking a Learning Program Facilitator to deliver and reinforce training across residential property management operations and corporate teams. You will facilitate sessions in-person and virtually, manage LMS activities, and ensure materials align with business needs and standards.

Responsibilities include onboarding, coaching, and collaborating with leaders to achieve consistent skill transfer and program adoption. A bachelor’s degree or equivalent experience is preferred.