Learning Experience Architect - Curriculum Lead

100 Salesforce, Inc.; Seattle (WA); On-site; USD 117,000 - 178,000; Full time

Job summary

Salesforce is seeking an experienced Content Developer to empower customers through clear, scalable learning experiences. You will own multi-modal learning content projects, translating deep product concepts into approachable materials for users and partners.

Ideal candidates bring 6+ years in curriculum design or product‑knowledge roles, strong communication, and a passion for teaching with AI-augmented workflows.

Qualifications

• 6+ years of experience in roles requiring deep product knowledge with a track record of teaching or enabling others.
• Demonstrated ability to lead content development projects with scope, timelines, and cross-functional stakeholders.
• Bachelor's degree or equivalent practical experience.
• Excellence in written and verbal communication.
• Strong organizational and project management skills; able to manage multiple priorities.
• Experience using AI tools to enhance content development workflows.

Responsibilities

• Lead the development of multi-modal learning content projects from scoping through delivery.
• Develop and maintain deep subject matter expertise on Salesforce products.
• Translate complex product concepts into clear and accessible learning content for customers.
• Collaborate with content strategists, product managers, SMEs, and stakeholders for accuracy and relevance.
• Lead content maintenance in response to product releases and updates.
• Define and uphold quality standards for all learning deliverables.

Skills

Product knowledge

Curriculum development

Project leadership

Communication skills

AI tooling experience

Education

Bachelor's degree or equivalent

Tools

AI content tools

Learning Management Systems

Job description

Salesforce is seeking an experienced Content Developer to empower customers through clear, scalable learning experiences. You will own multi-modal learning content projects, translating deep product concepts into approachable materials for users and partners.

Ideal candidates bring 6+ years in curriculum design or product‑knowledge roles, strong communication, and a passion for teaching with AI-augmented workflows.