Learning & Development Specialist (Onboarding & Training)

Expressinternationalinc; Washington, Northern (District of Columbia, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Expressinternationalinc in Washington, DC is seeking a Training Specialist to design, coordinate, deliver, and evaluate training programs across onboarding and continuous learning, aligning with organizational goals.

The role requires delivering instructor-led, virtual, and on-the-job training, managing onboarding, maintaining records, and measuring impact to improve performance. This position is on-site and supports ongoing development initiatives.

Qualifications

• Excellent verbal and written communication.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to manage multiple training projects concurrently.
• Flexible and available to adapt to changing needs.

Responsibilities

• Design, develop, and update training materials and SOPs.
• Deliver instructor-led, virtual, and on-the-job training.
• Coordinate onboarding and new-employee orientation.
• Track training calendars, sessions, and logistics.
• Maintain accurate training records and completion statuses.
• Evaluate training effectiveness using assessments and metrics.
• Identify skill gaps and propose development plans.
• Collaborate with QA and Operations to address performance trends.
• Ensure compliance training is completed on schedule.
• Keep training content aligned with policies and industry best practices.

Skills

Verbal communication

Written communication

Project management

Flexibility

Learning design

Mentoring

Interpersonal skills

On-site presence

Tools

Microsoft Office Suite

Job description

Expressinternationalinc in Washington, DC is seeking a Training Specialist to design, coordinate, deliver, and evaluate training programs across onboarding and continuous learning, aligning with organizational goals.

The role requires delivering instructor-led, virtual, and on-the-job training, managing onboarding, maintaining records, and measuring impact to improve performance. This position is on-site and supports ongoing development initiatives.