Learning & Development Specialist - Onboarding & Training

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 58,000 - 64,000; Full time

Job summary

Ohio Valley Goodwill Industries in Cincinnati, OH seeks a Learning Specialist to coordinate onboarding, training, and staff development. You will partner with leadership to align programs with OVGI mission, design 30/60/90 day onboarding, and support managers in rolling out learning initiatives across Retail Operations.

The role requires hands-on training, creating digital materials, and measuring impact. Travel across the region is expected to support new locations and ensure consistent

Qualifications

• Prior training, coaching, or facilitation experience is required
• Experience at Goodwill is a plus

Responsibilities

• Onboarding and New Hire Support: maintain onboarding materials, manuals, training checklists, and documentation to ensure consistency and quality
• Design and implement a structured 30-, 60-, and 90-day onboarding plan for new hires, emphasizing skill development and job-specific competencies
• Train managers to support onboarding and training of new hires within their teams
• Deliver hands-on training to new and existing employees
• Coordinate a training calendar and facilitate ongoing professional development opportunities aligned with strategic priorities
• Adapt training approaches to meet different learning needs and employee skill levels
• Build capacity by developing others within the department who can provide ongoing coaching and support
• Create accessible training materials such as guides, micro-learning videos, e-learning modules, and job aids
• Manage and update digital learning resources, including modules and handouts
• Track training participation, outcomes, and feedback to refine content
• Audit training effectiveness by observing performance and providing coaching
• Support continuous improvement strategies and corrective action training plans
• Participate in meetings to align goals and share insights
• Contribute to long-term training initiatives like role competencies and career pathways

Skills

Training facilitation

Coaching

Clear communication

Public speaking

Adaptability

Onboarding

Team collaboration

Enthusiasm for teaching

Positive energy

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Ohio Valley Goodwill Industries in Cincinnati, OH seeks a Learning Specialist to coordinate onboarding, training, and staff development. You will partner with leadership to align programs with OVGI mission, design 30/60/90 day onboarding, and support managers in rolling out learning initiatives across Retail Operations.

The role requires hands-on training, creating digital materials, and measuring impact. Travel across the region is expected to support new locations and ensure consistent