Learning & Development Specialist — Grow Talent in Austin

Austin Telco Federal Credit Union; Austin (TX); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

Retirement Plans

Community Engagement

Mission-driven culture

Job summary

Austin Telco Federal Credit Union is seeking a Learning and Development Specialist to design and deliver training programs, support employee development, and partner with HR and leadership across the organization.

You will work on instructional design, facilitate sessions, manage LMS activities, and sustain training resources to improve performance and engagement at our Austin campus.

Qualifications

• 3–5 years of financial institution experience.
• 3–5 years of training, facilitation, or instructional delivery experience.
• Strong verbal and written communication skills with ability to articulate concepts clearly.
• Ability to develop training content and use learning technologies.
• Proficient in delivering training to diverse audiences.

Responsibilities

• Design and develop training plans, resources, and job aids to promote knowledge and skill transfer.
• Partner with stakeholders to identify learning gaps and implement training solutions.
• Collaborate with SMEs to translate technical knowledge into engaging learning experiences.
• Maintain training manuals, guides, and course materials.
• Assist in managing the LMS to deliver, track, and report training data.
• Provide hands-on instruction and facilitate sessions in multiple formats.
• Coordinate onboarding and new employee training needs with HR and leadership.
• Collect feedback, perform knowledge checks, and recommend improvements.

Skills

Financial institution experience

Training delivery

Verbal and written communication

Presentation skills

Problem solving

Learning technologies

Education

Bachelor’s degree in HR/OD/Education

Tools

LMS administration

Learning Management System (LMS)

Job description

Austin Telco Federal Credit Union is seeking a Learning and Development Specialist to design and deliver training programs, support employee development, and partner with HR and leadership across the organization.

You will work on instructional design, facilitate sessions, manage LMS activities, and sustain training resources to improve performance and engagement at our Austin campus.