Learning Center Support Specialist

Spoon River College; Canton, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Spoon River College is seeking an Office Assistant, Academic Support at the Canton Campus. The role supports Learning Resource Center operations, including circulation, technical tasks, and virtual services, while safeguarding confidentiality and records.

The position involves reception duties, scheduling, tutoring coordination, interlibrary loan work, and helping students with research needs. Strong Microsoft Office and organizational skills are essential for success.

Qualifications

• Requires ability to use computers and software tools effectively.
• Proficiency in Microsoft Office applications with accuracy.
• Strong organizational, interpersonal and communication skills.

Responsibilities

• Answer visitors and phone inquiries; direct questions to appropriate staff.
• Manage calendars, filing, proofreading, and office supplies; prepare mailings and reports.
• Oversee computer lab startup/shutdown; contact Help Desk as needed.
• Coordinate LRC online tracking software (TracCloud) and the early alert system (SAGE).
• Coordinate tutors including recruiting, training, scheduling, and appointments.
• Administer student testing with accommodations and proctored exams.
• Present LRC services to student groups and prospective students.
• Assist patrons with research needs and library materials; support inventory and shelving tasks.
• Enter and maintain data in LRC systems; produce monthly statistics.

Skills

Computers & software

Microsoft Office

Organizational skills

Interpersonal communication

Customer service

Time management

Education

High school diploma

Associate degree preferred

Tools

Interlibrary Loan software

OCLC guidelines

Job description

Spoon River College is seeking an Office Assistant, Academic Support at the Canton Campus. The role supports Learning Resource Center operations, including circulation, technical tasks, and virtual services, while safeguarding confidentiality and records.

The position involves reception duties, scheduling, tutoring coordination, interlibrary loan work, and helping students with research needs. Strong Microsoft Office and organizational skills are essential for success.