Learning Center Operations Fellow: Tutoring & Scheduling

UR University of Richmond; United States; On-site; USD 21,000 - 25,000; Full time

Job summary

The Weinstein Learning Center at the University of Richmond is seeking a post-baccalaureate fellow to support tutoring services, scheduling, data management in Slate, and daily operations. You will work with staff to ensure accessible, high-quality academic support across tutoring services, events, and training for student workers.

Your duties include maintaining schedules, aiding in tutor training, supervising spaces, and coordinating communications across tutors and staff, with occasional

Qualifications

• Commitment to maintaining an inclusive, supportive, and collaborative working and learning environment.
• Thorough knowledge of and proficiency in Microsoft Office/365 and Google Workspace.
• Ability to adapt to program needs, including scheduling and reporting applications/software.
• Demonstrated ability to organize and maintain records and communicate data trends to stakeholders.
• Ability to manage time efficiently and meet deadlines in a dynamic environment.
• Demonstrated proficiency in oral and written communication in a professional setting.
• Ability to work with student employees and students professionally and maintain privacy.
• Interest in academic support and peer tutoring processes.
• Interest in collaborating with coordinators and directors to execute events and workshops.

Responsibilities

• Supports scheduling, record keeping, and data management in Slate – 30%
• Create tutoring schedules, appointments, and events in Slate
• Ensure tutoring data is accurate
• Assist with collecting availability from 90+ tutors and build schedules according to course needs
• Assist in communicating schedules to tutors and other WLC staff
• Collaborate with Associate Director of Tutoring and other staff to reserve tutoring spaces
• Maintains physical space and technology – including facilities and Help Desk requests – 10%
• Ensure furniture is set up for drop-in and tutoring appointments
• Place wayfinding and signage in spaces (daily)
• Report issues with technology or facilities to WLC staff
• Supports Content Tutoring administration – 15%
• Maintain inventory of tutoring supplies and materials
• Support satellite locations (evenings/weekends)
• Monitor tutoring requests from campus partners and alert executives
• Communicate with tutors via Discord, email, newsletters, in-person meetings
• Support supervision and training of student staff (evenings/weekends) – 45%
• Deliver tutor training and collaborative learning activities
• Conduct formal observations of tutors
• Provide onboarding and training on Slate usage and procedures
• Find coverage or swaps to minimize interruptions
• Communicate personnel concerns to leadership
• Supervise tutoring spaces and report to Executive Director

Skills

Oral communication

Written communication

Organization

Time management

Interpersonal skills

Tools

Microsoft Office/365

Google Workspace

Job description

The Weinstein Learning Center at the University of Richmond is seeking a post-baccalaureate fellow to support tutoring services, scheduling, data management in Slate, and daily operations. You will work with staff to ensure accessible, high-quality academic support across tutoring services, events, and training for student workers.

Your duties include maintaining schedules, aiding in tutor training, supervising spaces, and coordinating communications across tutors and staff, with occasional