Learning and Development Manager

Batesville; Batesville (IN); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

401K Matching

Paid time off

Medical, dental & vision

Job summary

Batesville is seeking a Manager, Learning and Development to lead enterprise-wide training strategy across sales, manufacturing, logistics and corporate functions. You will oversee the LMS, vendor relationships, and a suite of leadership, technical, compliance, and sales training programs to strengthen the organization.

The role requires 5+ years in L&D, strong instructional design, and experience with multi-site manufacturing.

Qualifications

• Bachelor’s degree and a minimum of 5 years related learning and development experience, or equivalent combination with emphasis in instructional design and leadership development.
• Proven expertise in adult learning theory and instructional design applied to multi-site manufacturing environments.
• Experience designing and delivering sales training and leadership programs.

Responsibilities

• Develop and execute enterprise-wide L&D strategy and multi-year roadmap across functions.
• Design leadership development, management training, and career development programs.
• Partner with leaders to identify skill gaps and build training for hourly and salaried associates.
• Own the LMS strategy, course catalog, tracking, and reporting on learning effectiveness.
• Facilitate onboarding and new-hire training to accelerate productivity.
• Source and manage external training vendors and content providers.
• Establish metrics and dashboards to measure learning impact on engagement and performance.
• Manage the L&D budget and support talent management and workforce planning.

Skills

Adult learning theory

Instructional design

Sales training

Leadership development

Public speaking

LMS administration

Project management

Budget management

Hybrid learning tools

Education

Bachelor's degree in HR/OD or related field

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Batesville has been named one of Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.

The Manager, Learning and Development creates and executes Batesville's enterprise-wide Learning & Development vision, building leadership, technical, compliance, and sales training programs for the organization's approximately 3,000 associates across sales, manufacturing, logistics, and corporate functions. This role partners closely with the Executive Leadership Team and functional leaders to align learning priorities with business needs, and owns the LMS, training vendor relationships, and measurement of learning program effectiveness.

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected base salary range for this role is $115,000 - $130,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do

• Develop and execute Batesville's enterprise-wide Learning and Development strategy and multi-year roadmap in alignment with business priorities and workforce needs across sales, manufacturing, logistics, and corporate functions.
• Design and deliver leadership development, management training, and career development programs that build bench strength and support succession planning across the organization.
• Partner with functional leaders to identify skill gaps and build technical, safety, and compliance training programs for hourly and salaried associates.
• Partner with Sales and Marketing leadership to design and execute effective sales training programs for all levels of sales associates, from onboarding through advanced consultative selling and product/portfolio training.
• Own the learning management system (LMS) strategy, including content curation, course catalog management, completion tracking, and reporting on learning effectiveness.
• Design and facilitate onboarding and new-hire training programs to accelerate time-to-productivity and reinforce the Batesville Operating System.
• Evaluate, select, and manage relationships with external training vendors, consultants, and content providers to supplement internal L&D capabilities.
• Establish metrics and dashboards to measure the impact of learning programs on engagement, retention, and performance.
• Manage the L&D budget and collaborate with the HR Leadership Team to ensure learning initiatives support broader talent management and workforce planning strategies.
• Other duties as required.

What You’ll Bring:

Education

Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Human Resources, Organizational Development, Adult Education, or a related field; and a minimum of 5 years related learning and development, training, or organizational development experience and/or training; or equivalent combination of education and experience with an emphasis in instructional design and leadership development.

Skills/Experience

• Adult learning theory and instructional design methodologies (required, expert)
• Sales training and enablement program design, including onboarding, consultative selling, and product/portfolio training (required, expert)
• Leadership and management development program design and facilitation (required, expert)
• Group facilitation and public speaking to audiences ranging from plant-floor associates to senior executives in both virtual and in-person environments (required, expert)
• Learning management system (LMS) administration, reporting, and content management (required, intermediate)
• Project and budget management (required, intermediate)
• Experience designing training for a multi-site, manufacturing or industrial workforce, including hourly and union-represented associates (preferred, intermediate)
• Proficiency with virtual and hybrid learning delivery tools and content-authoring software (required, expert)

Travel

Employee must be able to travel 20% of the time.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances. When visiting manufacturing or distribution locations, the employee must be able to follow all facility safety and PPE requirements.

Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.