Manager, Learning and Development

BSL Batesville Services, LLC; United States; On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

EAP

401K matching

Paid time off

Development opportunities

Job summary

Batesville is seeking a Manager, Learning and Development to shape and execute Batesville's enterprise-wide L&D vision across 3,000 associates in sales, manufacturing, logistics and corporate functions. You will lead leadership, technical, compliance, and sales training programs and own the LMS, vendor relationships, and learning measurements.

In collaboration with the Executive Leadership Team, you will align priorities with business needs, design multi-year roadmaps, develop onboarding,

Qualifications

• Bachelor’s degree in HR/OD/Adult Education or related field and 5+ years of L&D experience.
• Instructional design and leadership development experience preferred.

Responsibilities

• Develop and execute Batesville's enterprise-wide Learning and Development strategy.
• Design and deliver leadership development and career programs.
• Partner with leaders to identify skill gaps and build training across hourly and salaried associates.
• Own the LMS strategy, content, catalog management, and reporting.
• Design onboarding and new-hire training to accelerate productivity.
• Evaluate and manage relationships with external training vendors and content providers.
• Establish metrics and dashboards to measure learning impact and ROI.
• Manage the L&D budget and align with talent management strategies.
• Perform other duties as required.

Skills

Adult learning theory

Sales training design

Leadership development

Group facilitation

LMS administration

Project & budget mgmt

Hybrid/virtual delivery

Travel up to 20%

Education

Bachelor’s degree in HR/OD/Adult Education

Tools

LMS

Job description

Your Role at Batesville

The Manager, Learning and Development creates and executes Batesville's enterprise-wide Learning & Development vision, building leadership, technical, compliance, and sales training programs for the organization's approximately 3,000 associates across sales, manufacturing, logistics, and corporate functions. This role partners closely with the Executive Leadership Team and functional leaders to align learning priorities with business needs, and owns the LMS, training vendor relationships, and measurement of learning program effectiveness.

How You’ll be Rewarded

Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.

The expected base salary range for this role is $115,000 - $130,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.

• Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You'll Do

Develop and execute Batesville's enterprise-wide Learning and Development strategy and multi-year roadmap in alignment with business priorities and workforce needs across sales, manufacturing, logistics, and corporate functions.

Design and deliver leadership development, management training, and career development programs that build bench strength and support succession planning across the organization.

Partner with functional leaders to identify skill gaps and build technical, safety, and compliance training programs for hourly and salaried associates.

Partner with Sales and Marketing leadership to design and execute effective sales training programs for all levels of sales associates, from onboarding through advanced consultative selling and product/portfolio training.

Own the learning management system (LMS) strategy, including content curation, course catalog management, completion tracking, and reporting on learning effectiveness.

Design and facilitate onboarding and new-hire training programs to accelerate time-to-productivity and reinforce the Batesville Operating System.

Evaluate, select, and manage relationships with external training vendors, consultants, and content providers to supplement internal L&D capabilities.

Establish metrics and dashboards to measure the impact of learning programs on engagement, retention, and performance.

Manage the L&D budget and collaborate with the HR Leadership Team to ensure learning initiatives support broader talent management and workforce planning strategies.

Other duties as required.

What You'll Bring

Education

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Human Resources, Organizational Development, Adult Education, or a related field; and a minimum of 5 years related learning and development, training, or organizational development experience and/or training; or equivalent combination of education and experience with an emphasis in instructional design and leadership development.

Skills/Experience

• Adult learning theory and instructional design methodologies (required, expert)
• Sales training and enablement program design, including onboarding, consultative selling, and product/portfolio training (required, expert)
• Leadership and management development program design and facilitation (required, expert)
• Group facilitation and public speaking to audiences ranging from plant-floor associates to senior executives in both virtual and in-person environments (required, expert)
• Learning management system (LMS) administration, reporting, and content management (required, intermediate)
• Project and budget management (required, intermediate)
• Experience designing training for a multi-site, manufacturing or industrial workforce, including hourly and union-represented associates (preferred, intermediate)
• Proficiency with virtual and hybrid learning delivery tools and content-authoring software (required, expert)
• Travel Employee must be able to travel 20% of the time.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances. When visiting manufacturing or distribution locations, the employee must be able to follow all facility safety and PPE requirements.

Who We Are

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions. At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future.

Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations. DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time. At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer.

We are an Equal Employment Opportunity/ Affiliated Action Employer of minorities/females/disabled/veterans. For more than 140 years, Batesville has supported funeral professionals in helping families remember and celebrate the lives of their loved ones. We know grieving families depend on us during life’s most difficult moments, and that responsibility shapes how we serve our customers and support one another every day. As a recognized leader in the North American deathcare industry, Batesville offers a comprehensive portfolio of burial, cremation, memorialization, and technology solutions that help families honor lives. Guided by a legacy of manufacturing excellence, product innovation, superior customer service, and reliable delivery, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.