Manager, Learning and Development

Batesville Services, LLC; Batesville (IN); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

401K Matching

Paid time off

Development opportunities

Job summary

Batesville is seeking a Manager, Learning and Development to lead enterprise-wide training across sales, manufacturing, logistics, and corporate functions. You will build leadership, technical, compliance, and sales programs, align priorities with business needs, and own LMS, vendor relationships, and program measurement.

Responsibilities include designing leadership development, partnering with leaders to close skill gaps, and delivering onboarding programs while managing the L&D budget.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Adult Education, or related field.
• Minimum 5 years of learning & development, training, or organizational development experience.
• Expert in adult learning theory and instructional design methods.
• Expert in leadership and management development program design and facilitation.

Responsibilities

• Develop and execute enterprise-wide L&D strategy and multi-year roadmap.
• Design and deliver leadership development, management training, and career development programs.
• Partner with functional leaders to identify skill gaps and build training programs.
• Own LMS strategy, content catalog, tracking, and reporting on learning effectiveness.
• Lead onboarding and new-hire training to accelerate productivity and reinforce operating systems.
• Evaluate vendors and external content providers to supplement internal capabilities.
• Establish metrics to measure impact on engagement, retention, and performance.

Skills

Adult learning theory

Instructional design

Sales training design

Leadership development

Group facilitation

LMS administration

Content authoring

Project management

Budget management

Virtual/hybrid learning tools

Education

Bachelor’s degree in HR/OD/Adult Education

Tools

LMS platform

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love.Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.Your Role at Batesville:The Manager, Learning and Development creates and executes Batesville's enterprise-wide Learning & Development vision, building leadership, technical, compliance, and sales training programs for the organization's approximately 3,000 associates across sales, manufacturing, logistics, and corporate functions. This role partners closely with the Executive Leadership Team and functional leaders to align learning priorities with business needs, and owns the LMS, training vendor relationships, and measurement of learning program effectiveness.How You’ll be Rewarded:Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.The expected base salary range for this role is $115,000 - $130,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.Generous 401K Matching ProgramPaid time offOpportunities for development and advancementWhat You'll DoDevelop and execute Batesville's enterprise-wide Learning and Development strategy and multi-year roadmap in alignment with business priorities and workforce needs across sales, manufacturing, logistics, and corporate functions.Design and deliver leadership development, management training, and career development programs that build bench strength and support succession planning across the organization.Partner with functional leaders to identify skill gaps and build technical, safety, and compliance training programs for hourly and salaried associates.Partner with Sales and Marketing leadership to design and execute effective sales training programs for all levels of sales associates, from onboarding through advanced consultative selling and product/portfolio training.Own the learning management system (LMS) strategy, including content curation, course catalog management, completion tracking, and reporting on learning effectiveness.Design and facilitate onboarding and new-hire training programs to accelerate time-to-productivity and reinforce the Batesville Operating System.Evaluate, select, and manage relationships with external training vendors, consultants, and content providers to supplement internal L&D capabilities.Establish metrics and dashboards to measure the impact of learning programs on engagement, retention, and performance.Manage the L&D budget and collaborate with the HR Leadership Team to ensure learning initiatives support broader talent management and workforce planning strategies.Other duties as required.What You'll Bring:EducationBachelor’s degree (B.S./B.A.) or equivalent from a college or university in Human Resources, Organizational Development, Adult Education, or a related field; and a minimum of 5 years related learning and development, training, or organizational development experience and/or training; or equivalent combination of education and experience with an emphasis in instructional design and leadership development.Skills/ExperienceAdult learning theory and instructional design methodologies (required, expert)Sales training and enablement program design, including onboarding, consultative selling, and product/portfolio training (required, expert)Leadership and management development program design and facilitation (required, expert)Group facilitation and public speaking to audiences ranging from plant-floor associates to senior executives in both virtual and in-person environments (required, expert)Learning management system (LMS) administration, reporting, and content management (required, intermediate)Project and budget management (required, intermediate)Experience designing training for a multi-site, manufacturing or industrial workforce, including hourly and union-represented associates (preferred, intermediate)Proficiency with virtual and hybrid learning delivery tools and content-authoring software (required, expert)TravelEmployee must be able to travel 20% of the time.Physical DemandsTo perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances. When visiting manufacturing or distribution locations, the employee must be able to follow all facility safety and PPE requirements.Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.Join the Batesville family and apply today!Who We Are:A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:Individual worth and integrityExcellence in executionSpirit of continuous learning and improvementCourageCustomer focus and partnershipWhat Sets Us Apart:Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.