Logistics Manager

BLL Batesville Logistics, LLC; Georgia; On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Short-term disability

Employee Assistance Program

401K matching

Paid time off

Development opportunities

Job summary

Batesville is seeking a results-driven candidate to lead the CSC operations in Georgia, focusing on talent development, performance management, and operational excellence. You will guide daily activities and drive continuous improvement to meet market demand.

You will oversee customer service, implement market strategies, and manage budgets, while ensuring compliance with regulations and safety standards. This role emphasizes leadership and cross-functional collaboration within the organization.

Qualifications

• Bachelor's degree in Business, Supply Chain Management or Logistics preferred; 2+ years related experience.
• Microsoft Office proficiency required.
• Customer service orientation and strong communication skills required.
• Professional appearance, positive attitude and safety awareness required.
• Knowledge of DOT, FMCSA and OSHA rules; ability to travel <5%.

Responsibilities

• Lead, direct, develop and manage CSC associates.
• Conduct quarterly and annual performance reviews (APEX) and development plans.
• Ensure high standard of customer service in order taking and problem solving.
• Develop strategies to improve operations and inventory efficiencies at the CSC level.
• Develop annual budget and plans for the facility and allocate resources accordingly.
• Supervise employees and ensure HR processes are followed.
• Coordinate with sales, customers, RDC managers and home office.
• Ensure compliance with governmental regulations and product recalls as needed.

Skills

Customer service orientation

Verbal and written communication

Professional appearance

Positive attitude

Attention to safety

Attention to detail

Team player

Travel

Microsoft Office

Education

Bachelor's degree in Business/Logistics

Tools

Microsoft Office

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Your Role at Batesville:

Responsible for the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.

How You’ll be Rewarded:

• The expected base salary range for this role is $75,000 - $95,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You'll Do

• Lead, direct, develop and manage CSC associates.
• Manage associates utilizing Human Resources processes, including quarterly and annual performance reviews (APEX), development plans and top grading.
• Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.
• Responsible for implementation of a high standard of customer service in the areas of order taking and customer problem solving.
• Responsible for implementation of market strategies and the "profitable customer and product" philosophy at the local level.
• Develop strategies to improve operations and inventory efficiencies at the CSC level.
• Responsible for the implementation of compensation, freedom to lead and safety per the company’s guiding principles.
• Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.
• Develop annual budget, operational and capital plans for the facility.
• Leverage resources to maximize profits.
• Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.
• Responsible for the protection of company assets and achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.
• Understand competition in the market.
• Analyze strengths and weaknesses and seek out opportunities.
• Responsible for adherence to governmental regulations.
• Responsible for the execution of product recalls and field quality repairs.
• Ensure that the CSC maintains and projects an image to the industry consistent with the company’s expectations of professionalism, and truck and driver appearance.
• Participate in cross-functional projects to improve company performance.
• Work with Sales Managers to control the costs of special deliveries.
• Provide input regarding market needs as they relate to distribution and service.
• Work with Sales Managers and Sales Representatives to establish the mix of caskets to be inventoried.
• Directly supervises employees.
• Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Other duties may be assigned.

What You'll Bring

• Education Bachelor's degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
• Skills/Experience Microsoft Office – Immediate - Required Customer Service Orientation – Expert – Required Verbal and Written Communication – Expert – Required Professional appearance - Required Positive Attitude - Required Attention to safety – Expert – Required Attention to detail – Expert – Required Knowledge of DOT, FMCSA, and OSHA rules and regulations – Intermediate – Required Team Player - Required Travel Employee must be able to travel <5 % of the time.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee will occasionally climb, bend, kneel, crouch/squat, and/or twist. The employee will frequently lift items as heavy as 50lbs. Specific vision abilities may include the employee’s ability to see near and far distances. The employee must occasionally lift and/or move up to 50 to over 100 pounds.

Notice:

The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

Who We Are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions. At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values: Individual worth and integrity Excellence in execution Spirit of continuous learning and improvement Courage Customer focus and partnership

What Sets Us Apart:

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills.

We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.

DISCLAIMER:

The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

DISCLAIMER:

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/Affirmative Action Employer of minorities/females/disabled/veterans.

For more than 140 years, Batesville has supported funeral professionals in helping families remember and celebrate the lives of their loved ones. We know grieving families depend on us during life’s most difficult moments, and that responsibility shapes how we serve our customers and support one another every day. As a recognized leader in the North American deathcare industry, Batesville offers a comprehensive portfolio of burial, cremation, memorialization, and technology solutions that help families honor lives. Guided by a legacy of manufacturing excellence, product innovation, superior customer service, and reliable delivery, we provide funeral professionals with the resources and tools they need to serve families with care, dignity and respect.