Learning and Development Consultant

rb; Cleveland (OH); On-site; USD 82,000 - 102,000; Full time

Job summary

The Federal Reserve Bank of Cleveland is seeking a Learning and Development Consultant to design and deliver learning solutions that close skill gaps and drive business results.

You will conduct needs analyses, develop content with ADDIE, facilitate virtual and in-person sessions, and manage development programs with internal teams and vendors to support leadership pipelines.

Location onsite in Cleveland, OH with a salary range between $81,600 and $102,000 depending on background and market data.

Qualifications

• Bachelor's degree or equivalent experience in learning and development.
• Experience applying ADDIE and adult-learning principles to drive business outcomes.
• Ability to design, develop, and deliver engaging learning experiences.

Responsibilities

• Conduct training needs analysis at departmental and team levels.
• Design learning solutions grounded in evidence-based practices to maximize knowledge transfer.
• Facilitate virtual and in-person training sessions and debriefs.
• Manage vendor relationships and learner communications to ensure program success.

Skills

Needs analysis

ADDIE

Facilitation

Content development

Vendor management

Education

Bachelor's degree

2 years college + 7 years exp

Tools

Articulate 360

Adobe Creative Suite

LMS administration

Job description

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland's mission is to foster the stability, integrity, and efficiency of the nation's monetary, financial, and payment systems while representing the Fourth District perspectives.

As part of the nation's central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.

For twenty-six years in a row, we've been named "One of Northeast Ohio's Best Places to Work" by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel - Cleveland Fed

Contributes to the creation, development, and implementation of the Bank's learning and development strategies. Designs, develops, and delivers learning solutions that address business needs, close skill gaps, and enhance employee capabilities across the organization. Responsible for facilitating internal programs and workshops and managing learning programs.

Essential Accountabilities:

Needs Analysis & Solution Design

• Conduct training needs analysis at departmental and team levels
• Apply instructional design methodologies (ADDIE) to create effective learning experiences that drive behavioral change and business results
• Design learning solutions grounded in adult learning theory and evidence-based practices to maximize knowledge retention and application
• Partner with business lines to identify learning gaps and design solutions to meet business requirements
• Develop self-paced learning content, job aids, tools, and learning resources

Training Delivery & Facilitation

• Conduct engaging training sessions in virtual and in-person formats
• Administer behavioral and strengths-based assessments (e.g., DISC, StrengthsFinder, etc.)
• Facilitate assessment debrief sessions to support individual and team development

Program Management

• Support and manage vendor relationships for organizational learning curricula
• Manage learner communications and engagement campaigns
• Evaluate program effectiveness and measure learning outcomes

Development Program Support

• Collaborate with Talent Development Senior Specialist on development programs for talent pipeline
• Support high-potential and leadership development programs
• Contribute to the design and delivery of enterprise-wide development initiatives

Education and Experience

• Bachelor's degree and 5 years of related work experience OR
• Two years of college and 7 years of related work experience

Knowledge Areas - Advanced Level

• Instructional design methodologies (e.g., ADDIE) and evidence-based adult-learning principles.
• Evaluation models (e.g., Kirkpatrick/Phillips) and learner diagnostics.
• Digital learning ecosystems: LMS administration, analytics, and content authoring (e.g., Articulate 360).
• Behavioral/strengths assessments (e.g., DISC, CliftonStrengths) and interpretation standards.

Skill Areas - Advanced Level

• Designing and developing engaging learning solutions, including e-learning, job aids, and blended learning
• Facilitating interactive workshops and virtual training sessions for diverse audiences
• Building and publishing digital learning content with tools such as Articulate 360
• Producing engaging multimedia learning content using industry-standard tools (e.g., Adobe Creative Suite) to create professional voiceovers, edit video tutorials, and design interactive materials that address diverse learning needs
• Partnering with business lines, conducting needs assessments, and consulting to co-create solutions
• Administering assessments, interpreting results, and facilitating individual or team development debriefs
• Planning and managing learning initiatives, timelines, stakeholders, and vendor relationships
• Evaluating learning effectiveness, analyzing data, and making continuous-improvement recommendations
• Demonstrating creativity, adaptability, and innovative thinking to support organizational change

Preferred Certifications:

• ATD Instructional Design
• ATD E-Learning Instructional Design
• ATD Articulate Storyline
• DiSC and CliftonStrengths

Location:

onsite in Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

The expected starting salary range for the Learning and Development Consultant is between $81,600 and $102,000 annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditi