Learning and Development Consultant

Federal Reserve Bank of New York; Cleveland (OH); On-site; USD 82,000 - 102,000; Full time

Benefits offered by this job

ATD Certifications

Articulate Storyline Certification

Adobe Creative Suite Proficiency

Job summary

The Federal Reserve Bank of Cleveland seeks a Learning and Development Consultant to design and deliver training that closes skill gaps and aligns with business goals. You will design solutions, deliver across formats, and measure outcomes to support organizational growth.

On-site role based in Cleveland area, collaborating with multiple business lines. Competitive salary and benefits, plus opportunities for professional development and industry certifications.

Qualifications

• Bachelor’s degree or equivalent with related work experience.
• Experience with instructional design methods and adult learning principles.
• Experience with e-learning content creation and assessments.

Responsibilities

• Conduct needs analysis and design learning solutions.
• Deliver engaging training in virtual and in-person formats.
• Develop self-paced content, job aids, and tools.
• Manage vendor relationships and learning programs.
• Evaluate program effectiveness and learning outcomes.

Skills

Learning design

Facilitation

Digital content

Multimedia production

Needs assessment

Vendor management

Data analysis

Program coordination

Education

Bachelor’s degree

Two years of college

Tools

Articulate 360

Adobe Creative Suite

LMS administration

Job description

Company Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives. As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change. For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed Contributes to the creation, development, and implementation of the Bank’s learning and development strategies. Designs, develops, and delivers learning solutions that address business needs, close skill gaps, and enhance employee capabilities across the organization. Responsible for facilitating internal programs and workshops and managing learning programs.

Essential Accountabilities

Needs Analysis & Solution Design Conduct training needs analysis at departmental and team levels Apply instructional design methodologies (ADDIE) to create effective learning experiences that drive behavioral change and business results Design learning solutions grounded in adult learning theory and evidence-based practices to maximize knowledge retention and application Partner with business lines to identify learning gaps and design solutions to meet business requirements Develop self-paced learning content, job aids, tools, and learning resources

Training Delivery & Facilitation

Conduct engaging training sessions in virtual and in-person formats Administer behavioral and strengths-based assessments (e.g., DISC, StrengthsFinder, etc.) Facilitate assessment debrief sessions to support individual and team development Program Management Support and manage vendor relationships for organizational learning curricula Manage learner communications and engagement campaigns Evaluate program effectiveness and measure learning outcomes

Development Program Support

Collaborate with Talent Development Senior Specialist on development programs for talent pipeline Support high-potential and leadership development programs Contribute to the design and delivery of enterprise-wide development initiatives

Education and Experience

Bachelor’s degree and 5 years of related work experience OR Two years of college and 7 years of related work experience Knowledge Areas – Advanced Level Instructional design methodologies (ADDIE) and evidence-based adult-learning principles. Evaluation models (e.g., Kirkpatrick/Phillips) and learner diagnostics. Digital learning ecosystems: LMS administration, analytics, and content authoring (e.g., Articulate 360). Behavioral/strengths assessments (e.g., DISC, CliftonStrengths) and interpretation standards.

Skill Areas

Designing and developing engaging learning solutions, including e‑learning, job aids, and blended learning Facilitating interactive workshops and virtual training sessions for diverse audiences Building and publishing digital learning content with tools such as Articulate 360 Producing engaging multimedia learning content using industry-standard tools (e.g., Adobe Creative Suite) to create professional voiceovers, edit video tutorials, and design interactive materials that address diverse learning needs Partnering with business lines, conducting needs assessments, and consulting to co‑create solutions Administering assessments, interpreting results, and facilitating individual or team development debriefs Planning and managing learning initiatives, timelines, stakeholders, and vendor relationships Evaluating learning effectiveness, analyzing data, and making continuous‑improvement recommendations Demonstrating creativity, adaptability, and innovative thinking to support organizational change

Preferred Certifications

• ATD Instructional Design ATD E-Learning Instructional Design ATD Articulate Storyline DiSC and CliftonStrengths

Location

• onsite in Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

The expected starting salary range for the Learning and Development Consultant is between $81,600 and $102,000 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data. The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Reasonable Accommodation Statement

The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [e-mail].

Bank’s Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A “depository institution” means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting. In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Human Resources Family Group Work Shift First (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating nationally monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.