Learning and Development Administrator

City of Alexandria; Alexandria (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

The City of Alexandria's Learning and Development team is seeking an L&D Analyst to design, administer, and evaluate training programs. You will conduct needs analyses, work with subject matter experts, and apply adult learning principles to improve performance.

You will analyze training data, manage various programs and events, and present outcomes across departments while staying current with HR trends. This role requires collaboration, strong communication, and independent initiative within

Qualifications

• Bachelor's degree and 3 years HR experience or equivalent
• Experience in training program design; instructor-led and eLearning
• Proficiency with Articulate 360, Vyond, Synthesia or similar tools and LMS
• Ability to collaborate with SMEs, stakeholders, and external vendors
• Strong PM, written communication, and organizational skills

Responsibilities

• Conduct needs analysis, produce project plans, and lead development of training programs.
• Administers and manages existing and future programs, courses, events, initiatives, and activities.
• Meet with trainers and subject matter experts to ensure quality and consistency.
• Build relationships with internal leaders and SMEs to communicate goals and results.
• Leverage learning methodologies to drive engagement and retention.
• Analyze data on training effectiveness and recommend improvements.
• Present training in classroom, virtual, or on-demand LMS formats.
• Engage City employees with professionalism and empathy.
• Stay updated with HR and L&D trends to enhance experiences.
• Take on additional projects or duties as required.

Skills

Needs analysis

Data analysis

Training program development

Adult learning theory

LMS administration

Stakeholder engagement

Project management

Written communication

Education

Bachelor's degree in Organizational Development

Tools

Articulate 360

Vyond

Synthesia

LMS

Job description

Learning and Development Analyst

Overview

Are you an experienced human resource professional with a passion for Learning and Development? Do you enjoy helping others find and cultivate their passions for them to expand their professional expertise? If so, the Learning and Development (L&D) Analyst role may be a good fit for you. Located in the City’s Department of Human Resources on the Learning and Development team and reporting to the Learning and Development Manager, the L&D Analyst supports and drives team projects and initiatives. The person in this role performs the full range of technical, administrative, and analytical duties in support of the team. This person also works independently, applies well developed human resources knowledge, compiles and conducts data analysis, and exercises judgment and initiative. The Learning and Development Analyst has excellent organization skills, experience administering training and development programs, and the ability to identify and resolve training problems in a timely manner.

The opportunity – Examples of duties

• Conduct needs analysis, produce project plans, and play a lead role in developing training programs, performance support tools, and key resources for the team.

• Administers and manages existing and future programs, courses, events, initiatives, and activities.

• Meet with trainers and subject matter experts to ensure quality and consistency within training programs.

• Build relationships with internal leaders and subject matter experts across all departments and support training by identifying and communicating goals, objectives, and results.

• Leverage various learning methodologies and techniques to drive engagement and retention including digital learning, adult learning theory, and experiential learning.

• Analyze data related to the effectiveness of training programs and make recommendations for improvement, as necessary.

• Present training in a variety of settings, including but not limited to classroom or virtual-facilitator led training, presentations, or on-demand learning management systems

• Engage with City employees using understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness; relates well to people from varied backgrounds and different situations.

• Remain updated with industry trends and best practices in HR for L&D to effectively enhance learning experiences

• Also assumes responsibility for other projects or duties as required or assigned.

About the department

The Department of Human Resources comprises a dedicated team of professionals working to support the strategic direction of the City government through the recruitment, development, and retention of a high-quality workforce capable of delivering public services in a complex and stimulating community environment. Through thoughtful planning and the diligent execution of work, the Department of Human Resources focuses on the critical needs of our dynamic organization and its employees. If you are curious for a broader view, click the City of Alexandria to learn more about our great City.

A bachelor's degree and three years professional experience in a human resources management field; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Bachelor’s degree in Organizational Development, Human Resources, Adult Learning, Instructional Design, Training and Development, or a related field; experience in organizational development and learning program design; experience developing instructor-led and eLearning content; proficiency with eLearning authoring tools such as Articulate 360, Vyond, Synthesia, or similar platforms and learning management systems; demonstrated ability to collaborate effectively with subject-matter experts, internal stakeholders, and external vendors to translate complex information into engaging, effective learning solutions; and strong project management, written communication, and organizational skills.