Lean Six Sigma Manager — Healthcare Process Excellence

Medica; Madison (WI); On-site; USD 113,000 - 194,000; Full time

Benefits offered by this job

Competitive medical

Dental

Vision

PTO

Holidays

Paid volunteer time off

401K contributions

Caregiver services

Many other benefits to support our’

Job summary

Medica, a nonprofit health plan serving Wisconsin and surrounding regions, seeks a Manager, Lean Six Sigma to partner with leaders, redesign end-to-end processes, and drive measurable improvements for members and staff.

The role moves between strategy and execution, requiring collaboration, data-driven decision making, and a focus on operational excellence. It is an onsite, 3-days-per-week role with a comprehensive benefits package.

Qualifications

• Bachelor's degree or equivalent relevant experience, plus 7+ years of progressive experience in continuous improvement, BPM, operational excellence, health plan operations, or a related field.
• Advanced experience applying Lean Six Sigma methodologies and leading cross-functional improvement initiatives from problem identification through implementation.
• Experience facilitating or coaching Kaizen events and structured improvement workshops, with strong communication, presentation, and influencing skills to engage stakeholders at multiple levels.
• Experience implementing process improvements that deliver measurable outcomes within Health plan or payer operations.
• Lean Six Sigma Black Belt certification.

Responsibilities

• Lead cross-functional business process improvement initiatives from discovery and analysis through design, implementation, and sustainment.
• Partner with leaders, employees, vendors, and other stakeholders to identify opportunities that improve efficiency, quality, and the member and employee experience.
• Apply Lean Six Sigma and BPM methodologies to identify root causes, reduce waste and variation, and design improved future-state processes.
• Facilitate and coach Kaizen events and structured problem-solving sessions, using data and insights to help develop recommendations and measure results.
• Build strong cross-functional partnerships, support organizational change, and coach teams and leaders to adopt and sustain continuous improvement practices.
• May have direct leadership responsibilities.
• Perform other duties as assigned.

Skills

Lean Six Sigma

Cross-functional collaboration

Kaizen events

Stakeholder influence

Process improvement

Education

Bachelor's degree or equivalent

Tools

Microsoft Teams

Visio

Smartsheet

PowerPoint

SharePoint

Job description

Medica, a nonprofit health plan serving Wisconsin and surrounding regions, seeks a Manager, Lean Six Sigma to partner with leaders, redesign end-to-end processes, and drive measurable improvements for members and staff.

The role moves between strategy and execution, requiring collaboration, data-driven decision making, and a focus on operational excellence. It is an onsite, 3-days-per-week role with a comprehensive benefits package.